Operations Support Coordinator

7 months ago


Birmingham, United Kingdom Birmingham City Council Full time

**Operations Support Co-Ordinator - Birmingham Adult Education Service**

**Permanent**

**Working 18.25 hours per week**

**Work base - Sparkhill Adult Education Centre, 477 Stratford Road, Sparkhill, B11 4LE**

**Birmingham Adult Education Service**

This is an exciting time for the service and its journey towards becoming an outstanding provider of adult and community education.

Birmingham Adult Education Service is the largest Adult and Community Learning provider in the country, working across multiple sites, with over 7,000 adult learners annually.

We are looking for enthusiastic customer facing individuals to join our busy teams. You will provide a front line service answering learners queries, both in person and over the telephone as well as carrying out a wide range of administration duties. You will be representing the service as a first port of call for potential new learners and our existing learners. You will need to be highly IT literate and have excellent customer service skills.

You will play a role in the organisation of exams, updating course data on our MIS system and supporting initial assessments.

This post will be working at Sparkhill Centre a busy Centre on the Stratford Road in the heart of the community.

Here's why you should come and join us: Jobs at BAES - Birmingham Adult Education Service

An ability to fulfil all spoken aspects of the role with confidence using the English Language is required by **Part 7 of the Immigration Act 2016**

Closing date 8 December at 23.59

Ref: BCC1740

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

1740 - Operations Support Coordinator JDPS.docx



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