Service Coordinator
6 days ago
Richard Irvin FM have a vacancy arising for the Service Coordinator role based at our Inverness office.
This role assists the Operations Managers in the day-to-day co-ordination and management of the business’ operational maintenance activities.
**Main Responsibilities**
- Log client requests and create cases, monitor, control and manage these works to ensure these works are planned in daily using the service planner on a daily basis.
- Using PPM planner to create scheduled service visits for our own Engineers and sub-contractors to meet customer expectations and company objectives.
- Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
- Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
- Liaise between customer and operations management to ensure smooth operational delivery
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales
- To create purchase orders for materials required for works from Engineers and to order materials from suppliers in advance of works being carried out.
- Progress any Tablet faults with the IT support facility reporting any issues experienced.
- Make sure compliance is maintained with company policies, procedures, processes and standards
- Timely progressing of cases through to work complete status including scanning documents as required
- Identify problems in specific jobs / cases and resolve them quickly and in a timely manner
- Follow standard operating procedures for efficient business operations
- Maintain clear and accurate operational documents for all work undertaken
- Timely provision of all documentation upon work completion as per maintenance schedule/contract requirements
- Accurate and timely data input from job reports as required via office systems
- Liaison with operational management regarding daily workload planning and management
- Build relationships with client representatives and represent Richard Irvin in a professional and positive manner at all times
- Electronic data management and filing of job records and other documentation as required
- Undertake specific project duties as required by the Operations Manager and Business Unit Leader
**Key Requirements**
- Good working knowledge of computer packages; Word, Excel and Outlook
- Excellent telephone skills and manner
- Effective communication skills both oral and written
- Experience working within a multi discipline office environment
- Experience working independently, on own initiative, and as part of a team
- Ability to organize own workload, respond quickly to changing priorities, often under pressure
- Ensure work is of the highest standard and that deadlines are met
- Demonstrate excellent organizational, multi-tasking and time management skills
- Excellent attention to detail and accuracy
- Ability to develop effective working relationships with peers, line managers and with external customers and clients
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Administrative: 1 year (preferred)
Work Location: One location
-
Handyperson Service Coordinator
3 weeks ago
Inverness, United Kingdom Cairn Housing Association Full time**Service Coordination Opportunity:**Cairn Housing Association is looking for a highly organized and skilled individual to fill the role of Handyperson Service Coordinator.The successful applicant will be responsible for coordinating the Handyperson service in compliance with a Service Level Agreement between Highland Council and the Association.This role...
-
Equipment Service Coordinator
24 hours ago
Inverness, Highland, United Kingdom Expert Employment Full timeAs an Equipment Service Coordinator at Expert Employment, you will play a crucial role in the smooth operation of our equipment and vehicle servicing workshop.Your responsibilities will include:Maintaining accurate and up-to-date servicing records to ensure all equipment and vehicles are serviced on time.Coordinating the recall process and managing defect...
-
Youth Service Coordinator
11 hours ago
Inverness, Highland, United Kingdom Barnardo's Scotland Full timeBarnardo's Scotland is seeking a highly skilled Youth Service Coordinator to join their RISE Highland Service. This role will involve coordinating the delivery of person-centred support packages to young people who are vulnerable to exploitation.The ideal candidate will have experience of working with children and young people, as well as knowledge of the...
-
Field Service Coordinator
3 weeks ago
Inverness, Highland, United Kingdom Scottish Water Full timeTake Charge of Field Operations in Inverness/DornochWe are seeking a motivated Field Service Coordinator to oversee our Water Response operations in Inverness/Dornoch. This exciting opportunity offers a chance to make a real impact on our customers' lives.Your key responsibilities will include:Coordinating field operations to ensure timely completion of...
-
Food Service Coordinator
3 weeks ago
Inverness, Highland, United Kingdom Highland Council Full timeWe are recruiting for a Food Service Coordinator to join our team at Culloden Academy in Inverness. As a key member of our kitchen staff, you will be responsible for assisting in the day-to-day operational requirements of the kitchen or dining centre.Your key responsibilities will include:Coordinating food preparation and servingEnsuring cleanliness and...
-
Emergency Dental Services Coordinator
2 weeks ago
Inverness, Highland, United Kingdom NHS National Services Scotland Full timeEmergency Dental Services Coordinator JobNHS National Services Scotland is seeking an organized and detail-oriented individual to fill the role of Emergency Dental Services Coordinator.Duties and Responsibilities:Coordinate and manage emergency dental services on weekends.Ensure effective communication between teams and stakeholders.Maintain accurate records...
-
Financial Services Coordinator
7 days ago
Inverness, Highland, United Kingdom The Recruitment Council Full timeWe're looking for an exceptional Financial Services Coordinator to join our team at The Recruitment Council. This is a salaried role offering a competitive salary of $75,000 - $105,000 per annum.About the RoleThis position involves providing administrative support to our financial services team, ensuring seamless operations and high-quality service delivery....
-
Public Dental Services Coordinator
8 hours ago
Inverness, Highland, United Kingdom NHS National Services Scotland Full timeNHS National Services Scotland invites applications for the position of Public Dental Services Coordinator, based in Inverness Dental Centre.Key responsibilities include:Managing the day-to-day activities of the Emergency Dental Service, ensuring seamless operation.Coordinating administrative tasks, including scheduling appointments and managing patient...
-
Parts & Service Coordinator
7 months ago
Inverness, United Kingdom CS Machinery Sales Ltd Full time**About us** Our company is based in Inverness. **About us** CS Machinery Sales Ltd are a respected supplier of quality new and used construction equipment to the North of Scotland. We have established a strong customer base and reputation for supplying customers in the UK and Overseas. Parts and Service Coordinator Key Duties: - Day to day running of...
-
Customer Service Coordinator
4 weeks ago
Inverness, Highland, United Kingdom VC Evidensia UK Full timeVC Evidensia UK is a leading provider of veterinary services. We are seeking an experienced Customer Service Coordinator to join our team in a part-time capacity. As a key member of our customer service team, you will be responsible for delivering exceptional service through various channels, including phone, email, and face-to-face interactions. You will...
-
Guest Services Coordinator
2 weeks ago
Inverness, Highland, United Kingdom Holiday Inn - Aberdeen West Full timeAbout the roleThe Guest Services Coordinator at Holiday Inn - Aberdeen West plays a vital role in ensuring a seamless and memorable experience for our guests. This includes managing overnight operations, verifying the accuracy of guest accounts, and balancing charges and revenues.You will also be responsible for assisting with all aspects of guest services,...
-
Community Services Coordinator
4 weeks ago
Inverness, Highland, United Kingdom Centred Full timeCentred invites applications for a Community Services Coordinator position, offering a rewarding career path and competitive remuneration package (up to £32,000 per annum).We seek a skilled and compassionate individual to join our team, supporting people with mental health challenges towards achieving stability and confidence.The successful candidate will...
-
Catering Services Coordinator
7 days ago
Inverness, Highland, United Kingdom Highland Council Full timeAbout the RoleThis Catering Services Coordinator position is an excellent opportunity for someone looking to join the Highland Council team. As a key member of our school community, you will be responsible for providing catering services that meet the needs of our students and staff.Duties and ResponsibilitiesProvision of catering services, including food...
-
Catering Services Coordinator
3 weeks ago
Inverness, Highland, United Kingdom Highland Council Full timeWe are seeking a highly organised and efficient individual to join Highland Council as a Catering Services Coordinator.This is a permanent position, working 27 hours per week, with an estimated salary of £16,567 - £18,147 per annum. The successful candidate will be responsible for overseeing the provision of a multi-choice traditional or cash-cafeteria...
-
Domestic Services Coordinator
7 days ago
Inverness, Highland, United Kingdom NHS National Services Scotland Full time**About the Role**NHS National Services Scotland is seeking a Domestic Services Coordinator to join our Facilities Team working in our new National Treatment Centre (NTC).You will be responsible for providing a range of domestic services within Clinical / Non Clinical Departments throughout the NTC, ensuring compliance with quality standards, Health &...
-
Vehicular Services Coordinator
2 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeAre you a motivated and customer-focused individual looking for a new challenge? We're seeking a Vehicular Services Coordinator to join our Rental team in Inverness, providing top-notch customer service and supporting our operations.Key responsibilities include:Driving company vehicles for rentals and deliveriesMaintaining vehicle cleanliness and...
-
Customer Service and Logistics Coordinator
4 weeks ago
Inverness, Highland, United Kingdom William Wilson Limited Full timeAbout the RoleWe are looking for a skilled Customer Service and Logistics Coordinator to join our team at William Wilson Limited in Fort William. This exciting opportunity will see you play a pivotal role in ensuring seamless customer experiences, effective stock management, and efficient order fulfillment.In this critical function, you will engage with...
-
Community Services Coordinator
9 hours ago
Inverness, Highland, United Kingdom Richmond Fellowship Scotland Full timeIn this rewarding role as a Community Services Coordinator, you will have the opportunity to make a positive difference in someone's life by supporting them in our Inverness services. Your responsibilities may include assisting individuals to engage with their communities by planning and attending outings to leisure activities such as day centres, cinema,...
-
Food Service Coordinator
2 weeks ago
Inverness, Highland, United Kingdom Compass UK & Ireland Careers Full timeCompass UK & Ireland Careers is seeking a highly skilled Food Service Coordinator to join our team. This dynamic role involves preparing high-quality food and delivering exceptional customer experiences. As a key member of our fast-paced catering operation, you will contribute to the success of our business.Job DescriptionKey Responsibilities:Food...
-
Audit Services Coordinator
2 weeks ago
Inverness, Highland, United Kingdom Armstrong Knight Full timeArmstrong Knight is a leading accountancy firm based in Inverness, committed to providing ongoing career development opportunities to its staff. We are seeking an Audit Services Coordinator to join our team and play a key role in the preparation of audit planning, ensuring planned audit work is completed to satisfy audit objectives.About the JobThis is an...