Customer Success Executive
3 weeks ago
**THE ROLE**:
- Managing and building relationships with multiple venues simultaneously
- Supporting existing customers with product, account and billing queries
- Reporting into the Head of Customer Success
- Collecting and reporting customer feedback and other customer success metrics to the Head of Customer Success
- Product: you are the internal voice of our client and will engage with the product team to feedback every single problem or improvement that we could implement to improve customer satisfaction
- Entrepreneurial: you will be a core part of the team developing the business into an internationally recognised booking platform
**THE ESSENTAILS**:
- Go getter attitude
- Desire to provide top class customer service
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