CRM and Data Officer

6 months ago


Andover, United Kingdom Andover Mind Full time

**12 Month Fixed Term Contract**

**£14.14 per hour**

**Hours: 25 per week ideally Monday to Friday 09:00 to 14:00 but can be flexible**

We are looking for an experienced CRM and Data Officer responsible for the day to day administration and maintenance of Charitylog, our cloud-based CRM system ensuring accurate and up-to-date data management.

Charitylog is used by all of our services to store information, record contacts and help us to measure and monitor our impact. You will provide support and training to over 122 Charitylog users across the organisation ensuring they are always able to get the best from the system to support their work.

A key requirement of this role is to work closely with the Senior Leadership Team to develop our data insights software system, Google Looker Studio, enabling us to gain insight into our work and to successfully demonstrate and enhance impact.

You will have had previous experience of working in a CRM and data-focused role or similar along with having a passion to use data to make a positive change.

You will also possess excellent communication, planning, organisational skills and be a fast learner with attention to detail.

If you have experience in other CRM or data insights systems full training on CharityLog and Google Looker Studio will be provided.
- Our benefits include:_
- _27 days holiday, plus bank holidays - rising to 30 days with length of service_
- _Vivup membership which includes access to discounts and cashback with hundreds of retailers_
- _Competitive sick pay scheme_
- _Employee Assistance Programme_
- _Competitive company referral scheme_
- _Eye test vouchers_
- _Cycle to Work Scheme_
- _Enhanced Maternity Leave_
- _Ongoing training and development_

In accordance with the Equality Act 2010, we do not discriminate, and in line with our equality policy, we are dedicated to building an accurate picture of the make-up of our workforce to ensure we are developing policies and practices that meet the needs of all employees, regardless of their background or personal circumstances.

**Job Type**: Part-time

Pay: £14.14 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Andover: reliably commute or plan to relocate before starting work (required)

**Experience**:

- CRM software: 1 year (required)
- Data Management and Reporting: 1 year (required)
- Data Insights software: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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