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2nd Line Support Engineer

3 months ago

Reading, United Kingdom Avanti Full time

Avanti Recruitment are working with a Managed Service Provider located in the Reading area who are looking for a 2nd Line Support Engineer to join their team.

Being a MSP, no day is the same and you will get to work with lots of different types of technology as well as meeting and working with lots of different people.

A typical day will be working through a ticket system resolving issues in priority order, this can be anything from building Intune to a basic 365 problem. On occasion there may be an issue with a clients data centre so you will be required to visit theclient and fix the issue, however, this is usually only 2 times a week.

To be successful you will:

- Have a driving licence and car
- Have a customer service background
- 2-3 years experience within IT Support
- Office365 knowledge
- Intune/SCCM

It is even better if you:

- Have experience with Citrix, VMware and Hyper-V
- Building of Virtual Machine Server and Desktop resources

This is an excellent opportunity for someone who wants to keep learning and moving forward. In return, they offer benefits such as:

- Discretionary bonus
- On-site parking
- Private health care
- Travel expenses for business related travel