Customer Service Executive

2 months ago


BarrowInFurness, United Kingdom James Fisher and Sons plc Full time

**About the Role**:
**Customer Service Executive**
**Permanent, full-time**
**Rotherham**

Are you looking to work in a company that will value you and put your skills to good use? Then, take your career to the next level working with like-minded people and connect with customers across the world.

**What we’re good at**:

- Disrupting, innovating and revolutionising ship performance and crew safety_. If that didn’t make any sense to you, here are a few things we are really good at:

- Fixed and portable gas detections for vessels to avoid the worst to happen in confined spaces
- Calibration gas to ensure the gas detectors are doing the job they’re supposed to do
- Potable water testing kits to ensure the crew members on board the ship don’t fall sick

As Customer Service Executive you will be responsible for post-sale order processing through to shipment ensuring the customer receives their correct order, in full and on time.

To succeed in this role, you will be a tenacious, proactive individual with a keen eye for detail and a customer focused approach to your work. Active listening skills are highly important for this role, as is the desire to learn and develop within an innovative and exciting organisation.

**Your key responsibilities will be**:

- New sales order processing
- Open order book management ensuring accurate status at all times
- Updating orders with notes and attachments
- First line support for customer queries
- Liaising with credit control to have orders released for shipping
- Liaising with warehouse and purchasing to ensure stock availability
- Ensuring orders are shipped on time
- Proactively obtaining shipping address and pro forma payments
- Taking credit card payments over the telephone
- Ensuring orders are invoiced correctly to the customer PO/Specifications

**You’re good at**:
We’re looking for individuals who have excellent communication skills (both written and verbal) and who are able to asses and adhere to customer specific instructions. You must also have excellent attention to detail, be able to accurately input data and have good copy checking skills. It’s important that you can also effectively manage your time by prioritising tasks in a fast-paced environment.


  • Customer Service

    2 weeks ago


    Barrow-In-Furness, United Kingdom Concept Health Technologies Limited Full time

    **Concept Health Technologies **- are looking to recruit an enthusiastic **IT Help Desk Team** member to join our very fast paced and highly motivated team, specialising in Virtual Reality Rehabilitation Programme. - Setup Augmented Reality and Virtual Reality Kits for Customers/Patients - Perform remote troubleshooting through diagnostic techniques and...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hours Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hours Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hoursAre you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.Our client is a leading company is a...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hoursAre you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.Our client is a leading company is a...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Time for a new role, a rewarding one?** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer service?** **Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.** **Your new job description**: Become part...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Time for a new role, a rewarding one?** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer service?** **Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.** **Your new job description**: Become part...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: 00506** **Salary: £22,050- £23,218 pro-rata following a successful probation period.** **Location: Barrow** **Contract type: Full Time 37 hours - Permanent** **The Vacancy**: **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: 00342** **Salary: £21,000 - £21,525 pro-rata following a successful probation period.** **Location: Office based Barrow** **Contract type: Full Time 37 hours - Permanent** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer...


  • Barrow-In-Furness, United Kingdom Stollers Furniture World Full time

    **STOLLERS - CUSTOMER SERVICE ASSISTANT** **About Us** Founded in 1905, Stollers is a fifth-generation furniture store located in South Cumbria and is one the largest and most impressive independent furniture retailers in the UK. We pride ourselves in the strong relationships we have built with our customers over the years, always striving for the highest...


  • Barrow-in-Furness, United Kingdom Liberata Full time

    Time for a new role, a rewarding one?Fancy a role where you really make a difference? Have what it takes to deliver exceptional customer service? Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.Your new job description:Become part of our Liberata Customer...


  • Barrow-In-Furness, United Kingdom TEEM Recruitment Full time

    Our client are looking to recruit an enthusiastic, confident and reliable person who is committed to exceptional customer service. This role is to work in a Building Society. You will be expected to collaborate and support your colleagues, across a broad range of tasks within the team. The role will include: - Supporting the Branch Manager in delivering...


  • Barrow-In-Furness, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Customer Service

    6 days ago


    Barrow-In-Furness, United Kingdom NatWest Full time

    Customer Service & Operations, Customer Customer Service - Personal Banker - Barrow In Furness, United Kingdom- Permanent- Full Time#R-00229665


  • Barrow-In-Furness, United Kingdom The Eats Group Limited Full time

    We are seeking a Customer Service representative to join our rapidly growing team. This role is advertised with an immediate start available with pension benefits at an increased rate of pay. Shifts will be across 4 days and a mixture of days and evenings. Work remotely - No **Job Types**: Full-time, Permanent **Salary**: £11.50 per hour Expected...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: 00234** **Salary: £21,000 - £21,525 pro rata following a successful probation period** **Location: Barrow-In-Furness** **Contract type: Permanent / Full Time 37 hours per week** **New Year, Time for a New Challenge?** **Office based inbound Customer Service Agents required within a...

  • Customer Service

    4 weeks ago


    Barrow-In-Furness, United Kingdom RBS Full time

    Join us as a Customer Service - Personal Banker in Barrow In Furness - You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals - We’ll look to you to proactively find ways to continually enhance our customer banking experience - We’ll support you to achieve a Foundation Certificate in...


  • Barrow-In-Furness, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** 10.62** - Location - ** Barrow In Furness** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Customer service assistant 12 hrs per week, predominantly working 2/3 shifts over Saturday, Sunday & Monday between the hours of 8.30 - 18.30.** **Assisting the replenishment process in store &...


  • Barrow-In-Furness, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** 10.62** - Location - ** Barrow In Furness** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / 30 hour Keyholder customer service assistant required.** - Saturday. 8am - 7pm.** **This role requires experience of keyholder/duty manager experience as will be assisting the management team in...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Customer Services Team Leader** **Key tasks and responsibilities**: **Key Deliverables**: - Ensure individual performance targets are met - Ensure individual quality targets are met - Where process instructs, ensure customer queries are dealt with to completion while mínimalizing the need to pass the query to another party, and also mínimalizing the...