Service Support Assistant

2 months ago


Exeter, United Kingdom Devon County Council Full time

**Part Time 18.5 hours per week**

**Why work for Fostering?**
Fostering Devon is a large, countywide service that provides foster care placements to children and young people in the care of the local authority. We also recruit new foster carers, look to make foster placements permanent, provide training and support to our existing carers, undertake specialist parenting assessments, and two teams work directly with those children and young people in placement. The teams care passionately about what they do, about the foster carers/supported lodgings hosts they support, and the difference a good placement can mean for children and young people in care. In turn there is a supportive working environment and the commitment to continuous improvement means we don’t stand still but work hard to do the best we can for our carers and the children of Devon.

The support we provide in Business Support is flexible and responsive to the goals of the Fostering Service and its individual teams. We have twelve Service Support Assistants, some full time and some part time. They take responsibility for supporting one or two teams, individually or with a colleague, but also cover each other as required. Some tasks are common across teams and offices, others more specialised depending on the work of the team and the support they require.

We have five full time and part time Service Support Officers in Fostering, based in Exeter and work together to achieve whatever is required of the Fostering Service. Three Service Support Officers work within the placements team ensuring the placements team run smoothly. For the other two one role focuses on Panel which is largely regular and planned work, the second role focuses on operational service delivery and is very responsive. The post-holders work closely with a good knowledge of each other’s priorities, and compliment and cover each other well.

**What types of tasks will you be doing as a Service Support Assistant?**
- Maintain the foster carer records (paper and electronic) on behalf of the social work team
- Type staff supervision, update the supervision database and personnel files
- Prepare and provide assistance to Fostering Managers with management information requirements
- Support the Annual Review and Supervision process for foster carers
- To respond to information sharing requests from various parties
- Arrange conferences/training/support groups, liaise with trainers/speakers; issue certificates; maintain records
- Organise and note task team meetings
- General office duties, such as post, stock management and ordering etc
- Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.

**Job Type**: Part-time
Part-time hours: 18.5 per week

**Salary**: £21,575.00-£22,369.00 per year

**Benefits**:

- Company pension

Work Location: In person

Reference ID: REQ004744



  • Exeter Airport, United Kingdom DEVON & SOMERSET FIRE & RESCUE SERVICE Full time

    **Devon and Somerset Fire and Rescue Service** are looking for a **Service Delivery Support Administration Assistants** to enhance our team based at **Exeter Airport**. We have the following posts available. - 1 x permanent contract, full time - 37 hours per week. - 1 x fixed term contract, part time - 28 hours per week until 6 October 2024 (Maternity...


  • Exeter, United Kingdom DEVON & SOMERSET FIRE & RESCUE SERVICE Full time

    Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset. Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping...


  • Exeter, United Kingdom Devon Air Ambulance Full time

    **Salary**:£27,206.40 per annum **Hours**:37.5 per week **Location**:Based at DAA HQ in Exeter with opportunities to remote work **Duration**:Permanent **The Role** Due to growth, we have an exciting vacancy for a Supporter Services Assistant to join the Fundraising team. You will help to provide an outstanding supporter experience by engaging with a wide...

  • Support Worker

    1 day ago


    Exeter, United Kingdom Kazlum Support Ltd Full time

    We know working in care is more than ‘just a job’. To us it’s playing a crucial role in enabling the people we support to live their best lives. Are you good with people, are you ready for a career that really makes a difference to people’s lives, are you ready to do something worthwhile? If you answered yes, then you are exactly who we are looking...


  • Exeter, United Kingdom Devon Air Ambulance Full time

    **Salary**:£25,974.74 per annum **Hours**:37.5 per week **Location**:Based at DAA HQ in Exeter with opportunities to remote work **Duration**:Temporary for a 3-year fixed term contract* *Contract period linked to specific project funding. It is hoped that further funding would be secured to potentially make the role permanent. **The Role** Due to growth...

  • Service Advisor

    1 month ago


    Exeter, United Kingdom Reed Business Support Full time

    Proactively work alongside TCSA Team to manage technical issues and reviews through the Service & Warranty procedural workflow, ensuring that the CRM is accurately updated, and customers informed of progress. This role requires the skill to resolve customer’s issues in a swift, successful, and diplomatic manner regardless of the circumstances. Previous...

  • Support Worker

    1 day ago


    Exeter, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support Ltd are looking for experienced support workers in the Exeter region with passion and commitment in providing person centred care to join our outstanding organisation to support people with varying complex needs. We have various days and hours available in Exeter and surrounding regions. To enable support, responsibilities...


  • Exeter, United Kingdom Service Care Solutions Full time

    Housing Support Coordinator Exeter 1 year contract Service care solutions have an exciting new opportunity for a Support Coordinator to work for our client based in Exeter. Housing Support Coordinator Key Responsibilities: Client Support: Provide personalized support to clients, helping them navigate complex challenges and access necessary...


  • Exeter, United Kingdom Service Care Solutions Full time

    Housing Support CoordinatorExeter1 year contractService care solutions have an exciting new opportunity for a Support Coordinator to work for our client based in Exeter.Housing Support Coordinator Key Responsibilities:Client Support:Provide personalized support to clients, helping them navigate complex challenges and access necessary resources.Conduct...


  • Exeter, United Kingdom Reed Business Support Full time

    My client who fit and install niche industry products are now seeking a Customer Service Assistant to join their small but busy Customer Service team of 4. The role is office-based Monday to Friday (8.30am - 5pm Monday to Thursday and 8.30am to 4pm Friday)and offers a fun relaxed company culture and full training. On-site parking is provided. Previous...

  • Support Worker

    4 days ago


    Exeter, United Kingdom Garland Support Full time

    This is not your ‘normal’ job advert. We could give you the usual blurb however it all gets a bit boring and a bit blah blah blah So; We are honest, upfront and genuine with staff and service users. We are passionate about people reaching their goals. We have a great reputation - read our Google Reviews. We do loads of great activities with the...


  • Exeter, United Kingdom HM Prison & Probation Service Full time

    His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising...

  • General Legal Support

    1 month ago


    Exeter, United Kingdom Reed Business Support Full time

    My client currently have an exciting opportunity for a Legal Support Assistant (Legal Secretary) to join their their team based in their Exeter office. This is a rapidly growing area of their firm and you can expect plenty of opportunity to develop yourskill set and to be involved in some interesting and challenging work. This is a superb opportunity if you...


  • Exeter, United Kingdom Reed Business Support Full time

    Reporting directly to the Assistant Customer Services Manager, you will be taking calls from retailers, answering queries and questions and accurately placing orders onto the database from a variety of sources. This role requires you to be able to multitask, whilst enjoying working in a fast paced environment with the ability to liaise with other departments...


  • Exeter, United Kingdom HM Prison & Probation Service Full time

    His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising...

  • Support Worker

    4 days ago


    Exeter, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support are looking for passionate and experienced support workers within Exeter and surrounding areas to join our fantastic organisation. We are aiming to provide safe, responsive, effective, well-led and caring support to individuals with support requirements. The required support hours are as follows: Monday: 10:30 until...

  • Support Worker

    4 days ago


    Exeter, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support are looking for passionate and experienced support workers within Exeter and surrounding areas to join our fantastic organisation. We are aiming to provide safe, responsive, effective, well-led and caring support to individuals with support requirements. The required support hours are as follows: Monday: 10:30 until...


  • Exeter, United Kingdom Service Care Solutions Full time

    Support Coordinator Exeter 1 year contract Role Overview: This role involves developing client/family or children and young people-led support using person-centered approaches. You will be responsible for conducting assessments, creating, and reviewing support and safety plans to ensure high-quality support that promotes independent living. Support...


  • Exeter, United Kingdom Service Care Solutions Full time

    Support CoordinatorExeter1 year contractRole Overview:This role involves developing client/family or children and young people-led support using person-centered approaches. You will be responsible for conducting assessments, creating, and reviewing support and safety plans to ensure high-quality support that promotes independent living.Support Coordinator...


  • Exeter, United Kingdom Bartlett Ltd Full time

    Bartlett are a well-established family run business installing & servicing Air Conditioning, Refrigeration & Catering Equipment based in Marsh Barton, Exeter and operating throughout the South West. Due to continued success and growth of our forward thinking company we can offer a good career opportunity with scope for development & progression. As an...