HR Operations
7 months ago
CXC are partnering with one of the UKs leading HR service delivery and workforce management organisation, searching for a HR Operations Specialist on a 9 month contract based at their site in Bracknell.
The People Solutions team is responsible for managing end to end employee life cycle operations for the Human Resources team globally. The focus for this team is to provide great employee experience from an operational perspective. This position is responsible for the completion of the day to day HR related tasks through various HR portals and system like UKG PRO and Service Now.
**Responsibilities include -**
- Manage the daily operations of the HR Shared Services team, including but not limited to employee data management, HR transactions processing, employee inquiries, and issue resolution.
- Answer employee's questions through ServiceNow or in person (first level / first HR point of contact)
- Handle complex employee inquiries and escalations, resolving issues in a timely and professional manner while adhering to applicable policies and regulations.
- Providing People Solutions specific support to the regional HR team for projects
- Interacting with internal and external customers with a customer service-oriented approach
- Supporting global HR program initiatives with ability to coordinate events
- Work collaboratively with the global People Solutions team
- Collaborate with HR Business Partners, HRIS teams, and other relevant stakeholders to streamline HR processes and workflows, ensuring efficiency and accuracy in HR service delivery.
**Qualifications**:
- 4+ years of experience
- Fluent in English, Dutch & German - reading and writing **(must have at least one from German or Dutch)**:
- Master’s degree in human resources, Business Administration, or a related field.
- A self-starter with solid organizational skills
- An effective communicator with a focus on great customer service
- Some experience within the HR field would be beneficial
- Good knowledge of Microsoft tools - word, excel powerpoint, outlook
- Prior experience of working in a case management tool, HRMS tool
**Job Type**: Temporary contract
Contract length: 9 months
**Salary**: £17.00-£20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- HR: 4 years (preferred)
**Language**:
- Dutch (preferred)
- German (preferred)
Work Location: In person
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