Customer Service Officer

3 weeks ago


Nuneaton, United Kingdom James Recruitment Full time

Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm

£23,000 pro rata

Nuneaton

Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers.

You will need to fulfil the following important duties to excel at their job including:

- Raising support tickets to enable tracking and resolution of customer requests
- Dealing with drivers on a day to day basis fast paced
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking waste service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings

James Recruitment is an employment consultancy and operates as an equal opportunities employer.

"Recommend a Friend"

**Job Type**: Part-time

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: ej3038



  • Nuneaton, United Kingdom Service Care Solutions Full time

    Job Title: Customer Services Assistant Salary: 14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client's team as a Customer Services Assistant. In this role, you will play a crucial part in ensuring that our customers...


  • Nuneaton, Warwickshire, United Kingdom Service Care Solutions Full time

    Job Title: Customer Services Assistant Salary: 14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client's team as a Customer Services Assistant. In this role, you will play a crucial part in ensuring that our customers...


  • Nuneaton, United Kingdom i-Jobs Full time

    Job Opportunity: Customer Services Officer - Temporary Contract Position: Customer Services OfficerContract Duration: ASAP, 3 Months With the possibility of an extension.Working Hours: 37 Hours Per Week, 09:00 - 17:00. Location: CV11 5AAPay Rate: £12.38 per hour (PAYE)Role Overview:To assist in the provision of high quality, customer-focused service to all...


  • Nuneaton, United Kingdom Service Care Full time

    **Role**:Head Of Financial Services/Deputy S151 Officer **Location**: Warwickshire (Fully Remote) **Contract**: Full Time Temporary Fixed Term (3 months Ongoing) **Rate**: £650 + per day UMBRELLA **Start Date**: ASAP Service Care Solutions are currently recruiting on behalf of a Local Authority based in Warwickshire is looking for a temporary Head of...

  • Customer Service

    1 week ago


    Nuneaton, United Kingdom Mana Resourcing Ltd Full time

    The successful Customer Service Specialist will be required to do the following: - Contact clients who have queries, service issuses or have requested to cancel the service. - You will be the first point of contact for any issues or concerns raised. - To be the key person for receiving member complaints and retention opportunities - To be the key person for...

  • Customer Service Exe

    3 weeks ago


    Nuneaton, United Kingdom Oak Recruitment Full time

    **Customer Service role** **Based in Nuneaton** **Must drive** **£21,000 - £23,000 + commission** **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and appointments. You will also be responsible...


  • Nuneaton, United Kingdom Smart Mobiles Full time

    TELEPHONE CUSTOMER SERVICE EXPERIENCE REQUIRED, APPRENTICESHIP. Dealing with incoming calls, written correspondence and routine requests A good knowledge of and experience in using Microsoft Office A good level of keyboard skills Good communication skills, both oral and written You must be able to deal with complaints and come to resolutions for...


  • Nuneaton, United Kingdom Oak Recruitment Full time

    **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and appointments. You will also be responsible for calling for feedback and agreeing the next steps, there will be opportunities with each customer...


  • Nuneaton, Warwickshire, United Kingdom HollyField Personnel Full time

    JOB TITLE :Customer Service AdministratorSALARY:£9.50 per hour / £ rising to £20,500Hollyfield Personnel are proud to be working alongside our longstanding client who are rapidly expanding. This is an exciting time to join a great organisation where every team member plays a pivotal part in the business.Job Type: Temporary to PermanentLocation:...


  • Nuneaton, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Nuneaton, United Kingdom InXpress Full time

    We're looking for a confident, self motivated individual to join our small friendly team. InXpress is a global parcel freight and shipping business, with over 400 offices worldwide. Each office is individually owned and run. So whilst this position is within quite a large organisation in fourteen countries, the team you will work in, is small. On a larger...


  • Nuneaton, United Kingdom Service Care Full time

    We are working with a Local Authority based in Warwickshire. We a are looking for an experienced Resident / Tenant Liaison Officer too work on a contract for initially around 4 months. The main purpose of the role is too provide impartial and confidential damp and mould advise to tenants of the council, this will predominantly involve contacting tenants,...


  • Nuneaton, United Kingdom Oak Recruitment Full time

    **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and appointments. You will also be responsible for calling for feedback and agreeing the next steps, there will be opportunities with each customer...


  • Nuneaton, United Kingdom Pertemps TM Full time

    Are you looking for a new opportunity to develop a career in Local Government? We have an opening for an Business Centre Support Officer to join our client, a West Midlands based Local Authority.Job Title: Customer Service ExecutivePay rate: £12.47phDuration: Temporary ongoing (could become permanent for the right candidate)Company: Warwickshire County...


  • Nuneaton, United Kingdom Stirling Warrington Full time

    Customer Service Advisor / Internal Sales  Cadeby, Nuneaton  £24,000  8:30 - 5 Monday to Friday Do you have good people skills, IT Skills and a passion for doing the best you possibly can at any task you put your mind to? Are you looking for a career in an office based, customer orientated role? If so, read on. We're recruiting for a leader in...


  • Nuneaton, Warwickshire, United Kingdom Brook Street Full time

    Customer Service AdvisorNuneatonFull TimeOffice Hours23kOur client based in Nuneaton is looking for a customer service advisor with a passion to learn and grow to join their team.Duties and Responsibilities: Clarifying orders including pricing; ship dates; processing credits, communicating with customers regarding order changes or shipping information....


  • Nuneaton, Warwickshire, United Kingdom Pertemps Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres.Job Title: Customer Service ExecutiveDuration: Temporary ongoing (could...


  • Nuneaton, Warwickshire, United Kingdom Pertemps Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres.Job Title: Customer Service ExecutiveDuration: Temporary ongoing (could...


  • Nuneaton, United Kingdom Service Care Full time

    **Join Our Team as a Housing Solutions Officer in Nuneaton and Bedworth!** **Responsibilities**: - Act as the first point of contact for individuals and families seeking housing assistance, providing them with information and guidance on available options. - Assess housing needs and eligibility, conducting interviews and home visits to gather relevant...


  • Nuneaton, United Kingdom Unipart Logistics Full time

    **Location**: Nuneaton **Salary**: £25,000 plus 30 days holiday, pension, bonus, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme **Contract type**: Full time **Hours**: 40 hours per week **About the Job**: Relationships mean everything to us, and this one is particularly special. As a Customer Service...