Customer Service Apprenticeship

2 weeks ago


Nuneaton, United Kingdom Smart Mobiles Full time

TELEPHONE CUSTOMER SERVICE EXPERIENCE REQUIRED, APPRENTICESHIP.

Dealing with incoming calls, written correspondence and routine requests

A good knowledge of and experience in using Microsoft Office
A good level of keyboard skills
Good communication skills, both oral and written

You must be able to deal with complaints and come to resolutions for customers

Job Duties:

- Answer incoming customer inquiries
- Stay up-to-date on new products, services, and policies
- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

Work remotely
- No

**Job Type**: Part-time

Pay: £10.88-£11.57 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person



  • Nuneaton, United Kingdom Everyone Active Full time

    At Everyone Active you will work towards your Customer Service Practioner L2 Apprenticeship qualification over the course of 15 months. Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised Customer Service qualification along with developing...


  • Nuneaton, Warwickshire, United Kingdom Service Care Solutions Full time

    Job Title: Customer Services Assistant Salary: 14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client's team as a Customer Services Assistant. In this role, you will play a crucial part in ensuring that our customers...


  • Nuneaton, United Kingdom Service Care Solutions Full time

    Job Title: Customer Services Assistant Salary: 14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client's team as a Customer Services Assistant. In this role, you will play a crucial part in ensuring that our customers...


  • Nuneaton, United Kingdom Lifetime Training Full time

    At Everyone Active you will work towards your Customer Service Practioner L2 Apprenticeship qualification over the course of 15 months. Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised Customer Service qualification along with developing...


  • Nuneaton, United Kingdom Acorn Lodge Care Home Full time

    **Acorn Lodge Care Home** located in **Nuneaton **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...


  • Nuneaton, United Kingdom Appcastenterprise Full time

    **Acorn Lodge Care Home** located in **Nuneaton **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor.**This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...


  • Nuneaton, United Kingdom North Warwickshire and South Leicestershire College Full time

    **Post Title** Internal Quality Assurer - Apprenticeships **Hours per week** 37 hours (exc. Break - 42hrs in total) **Duration **52 weeks **Salary Points** 25 - 36 (£28,073 - £38,826) **Directorate** Apprenticeships **Line Manager** Quality Manager - Apprenticeships **Location** Remote with travel. **Working pattern **Mon - Thurs: 08:30 - 17:00....


  • Nuneaton, United Kingdom Avery Healthcare Full time

    **About The Role**: **Acorn Lodge Care Home** located in **Nuneaton **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact,...


  • Nuneaton, Warwickshire, United Kingdom Appcastenterprise Full time

    Acorn Lodge Care Home located in Nuneaton is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...

  • Customer Service

    1 week ago


    Nuneaton, United Kingdom Mana Resourcing Ltd Full time

    The successful Customer Service Specialist will be required to do the following: - Contact clients who have queries, service issuses or have requested to cancel the service. - You will be the first point of contact for any issues or concerns raised. - To be the key person for receiving member complaints and retention opportunities - To be the key person for...


  • Nuneaton, United Kingdom Independent Freight Solutions Ltd Full time

    **Tasks**: - Booking International Freight shipments Courier/Road, Sea and Air - Managing Shipments and liaising with Customers and Suppliers - Organising Special documentation and customs paperwork - Keeping databases and Customs Relationship Management Systems up to date, ensuring data is entered correctly - Providing support to other Team Members when...


  • Nuneaton, Warwickshire, United Kingdom Independent Freight Solutions Ltd Full time

    Tasks: Booking International Freight shipments Courier/Road, Sea and Air Managing Shipments and liaising with Customers and Suppliers Organising Special documentation and customs paperwork Keeping databases and Customs Relationship Management Systems up to date, ensuring data is entered correctly Providing support to other Team Members when required...


  • Nuneaton, United Kingdom Unipart Logistics Full time

    Relationships mean everything to us, and this one is particularly special. You'll have an important part to play delivering the operational strategy for the Customer Services Department, leading, managing and motivating a team to achieve business goals; through focussing on continuous improvement, quality and attention to detail. You will also plan and...


  • Nuneaton, United Kingdom i-Jobs Full time

    Job Opportunity: Customer Services Officer - Temporary Contract Position: Customer Services OfficerContract Duration: ASAP, 3 Months With the possibility of an extension.Working Hours: 37 Hours Per Week, 09:00 - 17:00. Location: CV11 5AAPay Rate: £12.38 per hour (PAYE)Role Overview:To assist in the provision of high quality, customer-focused service to all...


  • Nuneaton, United Kingdom DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...


  • Nuneaton, United Kingdom Unipart Logistics Full time

    **Location**: Nuneaton **Salary**: £25,000 plus 30 days holiday, pension, bonus, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme **Contract type**: Full time **Hours**: 40 hours per week **About the Job**: Relationships mean everything to us, and this one is particularly special. As a Customer Service...


  • Nuneaton, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Nuneaton, United Kingdom Unipart Logistics Full time

    Job Advert **Customer Service Advisor** **Nuneaton** **£26,550 plus 22 days rising holiday plus bank holidays, pension, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme** **About the Job** Relationships mean everything to us, and this one is particularly special. As a Customer Service Advisor at...


  • Nuneaton, United Kingdom Unipart Logistics Full time

    Job Advert **Customer Service Advisor** **Nuneaton** **£25,000 plus 30 days holiday, pension, bonus, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme** **About the Job** Relationships mean everything to us, and this one is particularly special. As a Customer Service Advisor at Unipart Logistics...


  • Nuneaton, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - Gamecock Barracks Costcutter** - £9.60 per hour - Zero hour contract We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many...