Current jobs related to Customer Assistant - Waterlooville - M&S

  • Customer Service Assistant

    7 days ago

    Waterlooville, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Cowplain, Waterlooville, PO8 8XJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to...

  • Customer Assistant

    2 weeks ago

    Waterlooville, United Kingdom Lidl Full time

    **£10.10 up to £11.40 per hour* (pro rata) - This isn’t stacking shelves. This is feeding families.** As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...

  • Customer Service Assistant

    7 months ago

    Waterlooville, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Cowplain, Waterlooville PO8 8XJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to...

  • Customer Assistant

    7 months ago

    Waterlooville, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Wed 1000-1700 Fri 1200-1600 Sat 1200-1600 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Service Assistant

    2 weeks ago

    Waterlooville, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Waterlooville, PO8 8XJ **Hours**: Part-Time Hours Available **Hourly Rate**: £9.50 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that...

  • Customer Service Assistant

    7 months ago

    Waterlooville, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Cowplain, Waterlooville, PO8 8XJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant L1

    1 week ago

    Waterlooville, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** £9.60 per hour** - Location - ** Waterlooville** - Contract Type - ** Temporary** - Contracted Hours - ** 12** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come...

  • Customer Service Sales Assistant

    2 weeks ago

    Waterlooville, United Kingdom EDA Apprenticeship plus Full time

    Circuit Supply Limited established in 1999 focuses on high quality products and exceptional customer service and is the leading electrical wholesaler on the South Coast. The company now employs over 20 staff in the Waterlooville unit in Hampshire, who all bring their individual expertise and years of experience and knowledge to the business. Circuit Supply...

  • Customer Service Representative

    2 weeks ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    About beBee ProfessionalsWe are a dynamic and innovative retail company committed to providing exceptional customer service and experiences. Our team members are passionate about delivering outstanding results and exceeding customer expectations.Job DescriptionThis is an exciting opportunity to join our team as a Sales Assistant in Waterlooville. As a key...

  • Customer Support Administrator

    5 days ago

    Waterlooville, United Kingdom Securitas Full time

    Role OverviewWhat you will do...Processing of customer requests, including order and setting up new accounts and deleting old accounts. Developing skills to complete required Data Services Levels (1-4). Work as part of a team, to ensure customer requirements are met and delivered in line with agreed service levels.  Support other departments during peak...

  • Customer Support Administrator

    1 month ago

    Waterlooville, United Kingdom Securitas Full time

    Role OverviewWhat you will do... Processing of customer requests, including order and setting up new accounts and deleting old accounts. Developing skills to complete required Data Services Levels (1-4).  Work as part of a team, to ensure customer requirements are met and delivered in line with agreed service levels.  Support other departments during...

  • Customer Support Administrator

    1 month ago

    Waterlooville, United Kingdom CV-Library Full time

    Role OverviewWhat you will do... Processing of customer requests, including order and setting up new accounts and deleting old accounts. Developing skills to complete required Data Services Levels (1-4).  Work as part of a team, to ensure customer requirements are met and delivered in line with agreed service levels.  Support other departments...

  • Customer Service Specialist

    4 months ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service and Sales RoleWe are seeking a highly motivated and customer-focused individual to join our retail team in Waterlooville, United Kingdom.Key Responsibilities:Provide exceptional customer service and assist customers with product selection.Offer product knowledge and advice to customers, ensuring a positive shopping experience.Operate the...

  • Inbound Customer Service Representative

    2 weeks ago

    Waterlooville, United Kingdom MERJE Ltd Full time

    **£21,000-£23,000** **Waterlooville** **Monday-Saturday flexible between 8am-6pm** Do you have a passion for providing a world class customer service? Are you looking to join a business that offers genuine opportunities for career progression? This is **YOUR** chance to join a rapidly growing business that won multiple awards during 2021. With...

  • Customer Service Associate

    3 months ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Associate to provide outstanding customer service and support the store's operations in Waterlooville, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge.Operate the cash register and handle transactions efficiently.Maintain a clean and tidy store environment.Meet or...

  • Customer Service Executive

    6 days ago

    Waterlooville, United Kingdom Hadrians Recruitment Full time

    **Role: Customer Service Executive** **Location: Waterlooville** **Duration: Permanent role** **Hours: Full time (Mon-Fri 8am-5pm)** **Salary: Up to £27k dependent upon experience + fantastic benefits package including annual company bonus** My client is a leading, specialist supplier of PPE and safety workwear to its core industry sectors Rail,...

  • Customer Service Administrator

    2 weeks ago

    Waterlooville, United Kingdom Beacon consultancy Full time

    **Customer Service Administrator-Waterlooville-Basic salary up to £26,000** Our client carries out installations, repairs and upgrades to automatic doors, roller and sliding shutters, barriers and gates, steel doors, steel caging systems, bar and window grilles, PVC doors and curtains, high speed doors, access control, garage doors and sectional garage...

  • Customer Service Representative

    3 weeks ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    **Company Overview:**Innovative company beBee Professionals is seeking a highly skilled Customer Service Advisor to join their team in the United Kingdom.The ideal candidate will be the first point of contact for customers, providing exceptional service and resolving queries efficiently.**Estimated Salary Range:** £25,000 - £35,000 per annum (depending on...

  • Customer Advisor

    7 days ago

    Waterlooville, United Kingdom Gibson Search Full time

    This Customer Support / Sales role is a varied role, working in a friendly company who specialise in fabricating industrial products, you will cover a mixture of Customer Support / Sales including: - Client customer service - Assisting in the compilation of bids for work - Quotations - Responding to sales enquiries and price requests - Reading technical...

  • Customer Service

    1 week ago

    Waterlooville, United Kingdom Workshop Recruitment Full time

    **Customer Service & Sales Administrator** **Waterlooville** **Permanent** Do you work in customer services and keen to work in an office environment? If you possess excellent computer skills also this role could be for you! Supporting the Sales Manager and sales team by processing customers quotes/orders and assisting clientswith their requirements. You...

Customer Assistant

7 months ago

Waterlooville, United Kingdom M&S Full time

**Key Accountabilities**

Customer Assistant - Service and Safety Assistant - Waterlooville

Work Pattern

Sun - 1000-1600

Sat - 1400-2000

Sun - 1000-1600

Sat - 0800-1400
**Key Capabilities**

**Work Pattern**

Sun - 1000-1600
Sat - 1400-2000

Sun - 1000-1600
Sat - 0800-1400

Our Service and Safety Assistants act as our eyes and ears on the shop floor. They're there to welcome and interact with our customers to ensure they enjoy shopping with us and can get what they need, as well as spotting when something isn't quite right and letting our store team know. We're looking for an enthusiastic and friendly person who enjoys interacting with people and is able to work independently.

**Key Accountabilities and Measures**
- Clearly identified to provide customers with a visible presence at the beginning of their shopping journey
- Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store
- Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations
- Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)
- Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support
- Thank our customers for shopping with us when they exit
- Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations
- Respond to door alarms in a sincere and apologetic manner, resolving any issues the customer may have
- Be a visible deterrent against violence, anti-social behaviour, targeted theft, till snatches and criminal activity to support a safe shopping environment.
- Identify and monitor suspicious persons, activity or theft and take appropriate customer engaging actions as required to deter
- Ensure all incidents are reported through the M&S Incident reporting process either through the Hicom app (on the Honey well) or into the Security Operations Centre, and to the police where necessary
- Ensure that persons served with a trespass notice do not re-enter the site
- Responsible for carrying store radio and engaging with police and other security personnel to improve service to M&S, this may include crime partnership meetings, agreed police meetings, shop watch schemes
- Apprehend external thieves (only if necessary) in line with business policy and only if all components of theft are seen
- Report any incidents of known or suspected internal theft or malpractice

**Key Skills**
- Being confident with an easily felt presence and friendly and natural personality is essential
- Strong communication skills with the ability to engage customers with ease
- Ability to remain focussed at greeting customers and deterring suspicious activity
- To have a natural empathy with our M&S brand and values, including service behaviours
- To be self-motivated, willing to improvise and suggest or try new approaches
- Able to maintain high standards of appearance and uniform standards
- No requirement to be licensed, but good observation skills would be a benefit

**Key Relationships and Stakeholders**
- Store Management team
- Store Colleagues
- Operational Security Manager
- Regional teams (RLPMs/RCOMs)
- Store Detectives
- SOC
- Police
- Local Networks