Customer Assistant

6 months ago

Waterlooville, United Kingdom M&S Full time

**Summary**

Cafe Customer Assistant
**All the details**

**Work Pattern**

Wed 1000-1700
Fri 1200-1600
Sat 1200-1600

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Service Assistant

    5 months ago

    Waterlooville, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Cowplain, Waterlooville PO8 8XJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to...

  • Customer Service Assistant

    5 months ago

    Waterlooville, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Cowplain, Waterlooville, PO8 8XJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Assistant

    5 months ago

    Waterlooville, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Service and Safety Assistant - Waterlooville Work Pattern Sun - 1000-1600 Sat - 1400-2000 Sun - 1000-1600 Sat - 0800-1400 **Key Capabilities** **Work Pattern** Sun - 1000-1600 Sat - 1400-2000 Sun - 1000-1600 Sat - 0800-1400 Our Service and Safety Assistants act as our eyes and ears on the shop floor....

  • Customer Assistant

    5 months ago

    Waterlooville, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Foods - Waterlooville Work Pattern Weds - 400am-1000am Thurs - 400am-1000am Fri - 400am-1000am Sat - 400am-1000am **Key Capabilities** **Work Pattern** Weds - 400am-1000am Thurs - 400am-1000am Fri - 400am-1000am Sat - 400am-1000am **Purpose** - To deliver a great shopping experience for their customers,...

  • Customer Assistant

    5 months ago

    Waterlooville, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Café Work Pattern Sun - 11-1500 Mon - 830-1230 Tues - 830-1230 Sat - 830-1430 **Key Capabilities** **Purpose** **Work Pattern** Sun 11-1500 Mon 830-1230 Tues 830-1230 Sat 830-1430 - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways...

  • Customer Assistant

    5 months ago

    Waterlooville, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant -Café Work Pattern Sun 7-1400 Weds - 1200-1700 Thurs - 1230-1730 Fri - 1330-1730 Wed 1330-1730 Thu 1200-1700 Fri 1200-1700 Sat 0900-1400 **Key Capabilities** **Purpose** **Work Pattern** WK 1 Sun 7-1400 Weds - 1200-1700 Thurs - 1230-1730 Fri - 1330-1730 Wk2 Wed 1330-1730 Thu 1200-1700 Fri...

  • Customer Service Representative

    3 days ago

    Waterlooville, Hampshire, United Kingdom Rafferty Resourcing Ltd Full time

    As a Customer Service Representative at Rafferty Resourcing Ltd in Waterlooville, you will be responsible for providing exceptional customer service and support. Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a positive experience.The estimated salary for this role is £20,000-£25,000 per annum, depending on...

  • Customer Service Representative

    1 month ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Waterlooville, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions accurately.Maintain the store's visual...

  • Customer Service Representative

    3 weeks ago

    Waterlooville, United Kingdom CV-Library Full time

    Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service Representative to join a busy team in Waterlooville. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a...

  • Customer Service Specialist

    2 months ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service and Sales RoleWe are seeking a highly motivated and customer-focused individual to join our retail team in Waterlooville, United Kingdom.Key Responsibilities:Provide exceptional customer service and assist customers with product selection.Offer product knowledge and advice to customers, ensuring a positive shopping experience.Operate the...

  • Customer Service Representative

    1 week ago

    Waterlooville, United Kingdom Rafferty Resourcing Ltd Full time

    Customer Service RepresentativeWe are seeking a dedicated and enthusiastic Customer Service Representative to join a busy team in Waterlooville. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a...

  • Customer Experience Specialist

    1 month ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Keep records of customer interactions and...

  • Waterlooville Customer Support

    4 days ago

    Waterlooville, Hampshire, United Kingdom Rafferty Resourcing Ltd Full time

    We are looking for a dedicated Waterlooville Customer Support specialist to join our team at Rafferty Resourcing Ltd. In this role, you will be responsible for coordinating with warehouse, shipping departments, and internal sales from other branches to ensure timely order fulfilment.The estimated salary for this role is £24,000-£30,000 per annum, depending...

  • Customer Service Associate

    1 month ago

    Waterlooville, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Associate to provide outstanding customer service and support the store's operations in Waterlooville, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge.Operate the cash register and handle transactions efficiently.Maintain a clean and tidy store environment.Meet or...

  • Customer Experience Coach

    4 weeks ago

    Waterlooville, United Kingdom DFS Furniture Ltd Full time

    About the Role:We are seeking a highly motivated and inspirational individual to join our team as a Customer Experience Coach. As a key member of our retail operations team, you will be responsible for coaching and developing our sales team to deliver exceptional customer experiences.Key Responsibilities:Coach and develop sales team members to deliver...

  • Sales Assistant

    5 months ago

    Waterlooville, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Waterlooville** Contract Type: Permanent Working hours: 16 hour contract consisting of 4x4 hour shifts. Monday, Tuesday, Thursday and Friday 13:30-17:30 Must be available for 8+ extra hours per week. You will be a key holder and be locking the shop up on your shifts, you also will be lone working in the store between 14:30...

  • Customer Service Administrator

    5 months ago

    Waterlooville, United Kingdom South Downs Tree Services Full time

    **Customer Service Administrator** - **Annual Salary**:_£22,000 - £26,000 - **Location**:_Horndean, Hampshire - **Job Type**:_Full Time, Permanent - **Hours**:_9:00 - 17:00, Mon - Fri **Description**: **About Us**: South Downs Tree Services, established in 2017, is a fast-growing tree surgery business supplying services throughout the South of England and...

  • Business Administration Assistant

    5 months ago

    Waterlooville, United Kingdom The West Group Ltd Full time

    **Are you an experienced Administrator looking for a challenging new role with a great local employer?** Due to continued success and rapid growth, Southbourne Rubber are looking for a Business Administration Assistant to join our team in Waterlooville. This role is flexible working with a minimum of 20hrs per week, with the opportunity to work 37 hours...

  • Assistant Manager

    3 weeks ago

    Waterlooville, United Kingdom CV-Library Full time

    Job Title: Assistant Manager Location: Waterlooville Basic Salary: £24,000 - £27,000 DOE OTE: Between £32,000 - £36,000+ per annum Shift and schedule: 5-7 day working pattern, high street hours!   Priority Recruitment are pleased to present this exciting opportunity for an Assistant Manager based in the Waterlooville area...

  • Pharmacy Assistant

    6 months ago

    Waterlooville, United Kingdom Day Lewis Pharmacy Full time

    **Day Lewis Pharmacy Waterlooville** **Part time Pharmacy Assistant - 22 hours per week** **Must be available for Saturdays 9 - 1** **Pior pharmacy experience is prefered** Unlock your Pharmacy potential by acting now and joining the Day Lewis family as a Pharmacy Assistant! We are a fast paced, innovative Pharmacy business continuously looking to...