Customer Service Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our retail team in Waterlooville, United Kingdom.
Key Responsibilities:
- Provide exceptional customer service and assist customers with product selection.
- Offer product knowledge and advice to customers, ensuring a positive shopping experience.
- Operate the cash register and handle transactions efficiently.
- Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment.
- Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
- Meet or exceed sales targets set by store management, driving sales growth and revenue.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- A friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, with a willingness to adapt to changing store needs.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
Benefits:
- Competitive hourly wage and sales incentives, recognizing individual and team achievements.
- Employee discounts on store products, providing a range of benefits and rewards.
- Training and development opportunities to grow within the company, with a focus on career progression and personal growth.
- A friendly and supportive team environment, with a collaborative and inclusive culture.
- Flexible working hours, with a focus on work-life balance and employee well-being.
If you are passionate about retail and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.
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