Field Clinical Specialist, CRM

4 months ago

Manchester, United Kingdom Boston Scientific Corporation Full time

**Work mode**:Field Based**Territory**:United Kingdom**Additional Locations**: United Kingdom-Manchester; United Kingdom-Backburn; United Kingdom-Blackpool; United Kingdom-Bolton; United Kingdom-Bradford; United Kingdom-Doncaster; United Kingdom-Huddersfield; United Kingdom-Hull; United Kingdom-Leeds; United Kingdom-Liverpool; United Kingdom-Preston; United Kingdom-Rochdale; United Kingdom-Rotherham; United Kingdom-Sale; United Kingdom-Salford; United Kingdom-Sheffield; United Kingdom-York**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
- At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing - whatever your ambitions.**Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.**

We’re at the forefront of the medical device industry - leading, evolving it to address unmet and emerging needs in healthcare.
- Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.**Field Clinical Specialist, CRM (North England)**

Your outstanding commercial skills, negotiation ability and entrepreneurial spirit will make you a successful member of the Sales team. Your collaborative approach and relentlessly customer-focused mindset will help you build long-lasting relationships and could drive you towards a successful commercial career path. If you’re up to the challenge, consider joining our high performing teams around the globe.- Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.- This permanent position supports our Cardiac Rhythm Management (CRM) product portfolio and covers the North of England. Being based in either the Northwest or Yorkshire region would be beneficial in terms of maximum territory coverage.**Key Responsibilities**- Provides field/remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
- Work is driven by Customer demand and pre-planned support requirements.
- Attend cases face to face/remotely with our customer and advise physicians on clinical attributes/techniques associated with our products.
- Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
- Supports team to achieve projected sales goals and increase sales revenues.
- Develops deep understanding on the workflows and specificities of each hospital and business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers to facilitate future sales.
- Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
- Provides education support on product usage and customer training.
- In this remote field-based role, you will be responsible for covering the North of England and may on occasion be required to support colleagues on a national scale.**What are we looking for in you**:International Board of Heart Rhythm Examiners (IBHRE) or British Heart Rhythm Society (BHRS) certification is preferable, but not required.
- Professional experience in a clinical role within hospitals or industry.
- Strong communication skills.
- Ability to understand and communicate complex technical and clinical details.
- Able to rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, ability to build relationships and work cross-functionally.
- Self-motivated and able to influence others.
- Flexible, adaptable but focused and persistent.
- Willing to travel extensively as required by workload.**What We Can Offer To You**- Inspirational colleagues and culture
- Career Development
- Fast Growing and innovative environment
- International opportunities
- Excellent training/development programmes
- Company with a purposeful mission**Requisition ID**:579324- **Job Segment

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