Compliance Learning Specialist

6 months ago

Tadworth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

# L1-Hybrid

Compliance Learning Specialist - Permanent

Grade 4 - Implementation of project activity or provision of specialist advice within a given policy framework as either technical/operational specialist or team leader

Salary - competitive plus upto 10% bonus

**A bit about the Department**

The L&D team within People and Culture supports the competence, growth and career development of the people in our business, whether it’s their first day or 30th + year we are here to assist them to get the development required to maximise both their and the business needs.

**At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer**:

- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
- Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
- Generous annual leave of 25 days which increases with service and holiday purchase option
- Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
- Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
- Employee Assistance Program, & Eye tests
- Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Two volunteering days per year
- Reward gateway voucher discounts
- Flexible working scheme and we welcome flexible working conversations at interview
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning & development opportunities including Linked In Learning courses
- £250 contribution towards you learning something new outside of work
- Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun

**What you'll be doing**:

- Have a pivotal role to help shape the future landscape of compliance training at TFSUK
- Identify, design, develop and deliver financial services training which will include Consumer Duty, Anti Money Laundering, Financial Crime, Data Protection, General Data Protection
- Have responsibility and ownership to ensure we meet our compliance training commitment and enhance the knowledge to stakeholders
- Utilise the various learning methodologies, including e-learning, classroom training, workshops and ensure training is suited to a range of stakeholders with varying experience
- Deliver positive and engaging learning interventions
- Collaborate with business assurance teams to ensure focussed on delivering good customer outcomes and managing risk associated with training.
- Develop ‘just in time’ training and coaching solutions to support our customer facing areas.
- Collate and translate information and intelligence from across the business to create meaningful and specific training interventions to support business compliance across the company.
- Monitor and review all eLearning modules and approach to support the correct outcomes.

**Experience you'll gain**:

- Building working relationships with the business that will help shape the work needed in the future
- Directly involved in the development and implementation of compliance training strategy to support good customer outcomes
- Opportunity to work cross entities with the team, both within TFSUK and KINTO

**What you'll get to own**:

- Compliance training portfolio

**Key Experience and Skills**:

- Proven experience in delivering compliance training in Financial Services
- Authoring
- Training delivery via face to face, webinars, e-learns
- Familiarity with learning management systems (LMS) administration
- eLearning development
- Microsoft office (intermediate/advanced)

**How we will support you**:

- A full Toyota Financial Services induction
- Provide a great learning opportunity to develop the core skills required to excel in the role
- Give you the space and opportunity to be your whole self at work.
- Foster a learning culture, providing you with clear and constructive feedback, and encouraging you to do the same.

**As a manager**:

- Regular 1:1’s to provide direction and guidance.
- Clear objective setting via our performance management process.
- On-going coaching as required
- Always available for support as needed.

**Attributes and Behaviours**:

- Attention to detail
- Excellent communication skills
- Flexibility
- Self-awareness
- Level of confidence in challenging the status quo
- Passion for continuous learning

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