Customer Service Executive

6 months ago


London, United Kingdom Lloyd Recruitment Services Ltd Full time

Lloyd Recruitment Services are delighted to be recruiting on behalf of a market leading specialist finance provider that seeks a Customer Service Executive to join their team on a 12 month contract basis (with a good chance of it leading to a permanent position).

This is a fantastic opportunity to join an established, highly professional organisation that are the fastest growing, and deemed to be the No.1 company to work for within their industry sector. They offer a very friendly and extremely supportive working environment and actively support growth and development within their business. The client is offering a competitive salary and benefits package including pension, life insurance, private medical insurance (Bupa), 25 days holiday and discretionary bonus potential, plus much more

Please note, this is a hybrid working position, based in Southwark, SE London, with 2 days in the office and 3 days WFH. Mon-Fri, 9-5pm.

**Key Responsibilities**:

- Handling all telephone enquiries from both prospective and existing customers.
- Responding to customers quickly and effectively, ensuring that every customer interaction has a positive outcome.
- Responsible for all in-life processes, such as settlements, reschedules, account queries.
- Liaise with internal departments assisting with both in life requests and customer queries
- Maintain customer data to ensure it is up to date
- Identification of improvements and changes that will further enhance our customer service delivery.
- Ensuring the service we provide is representative of our values.

**Applicant Requirements**:
A genuine passion for delivering outstanding, professional customer service, applicants must have proven customer service skills ideally gained within an office environment.
- Experience within the Finance industry or the ability to learn about the finance products we offer.
- Excellent communication skills - written and spoken.
- Good numerical skills and attention to detail, in order to support in-life processes such as customer settlements and repayment queries.
- Have the ability to listen and to understand what the query is by asking the right questions, then resolving them for the customer.
- Able to work within a team and help create a positive, working environment.
- Experience in dealing with CRM systems or the ability to learn new system processes.
- Have the ability to help create and write customer service procedures
- Self-motivated and a passion for excelling.

Refer a friend and earn up to £500 If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

**Job Types**: Full-time, Fixed term contract

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    Customer Service Executive OpportunityWe are seeking a skilled Customer Service Executive to join our team at 3R Truck Service. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesAct as the primary point of contact for...


  • London, United Kingdom Executive Full time

    Parks and Visitor Services Division Executive Director, Parks and Visitor Services DBCA0210419 PSCA, Class 2, $196,891 plus 11% Superannuation THIS IS A 5-YEAR, FULL-TIME SENIOR EXECUTIVE SERVICE (SES) POSITION APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 10 NOVEMBER 2023 About DBCA and Parks and Wildlife Service: The Parks and...


  • London, United Kingdom Active Recruiting Consultants Ltd Full time

    **Chance to break into the UK’s biggest sector, Financial Services** - **Job Title**: Customer Service Executive - **Salary**: To £24,000 + bonus - **Location**: Fully office-based, Islington (N1), hours Mon - Fri, 9 - 5.30 - **Requirements**: Strong communication skills & driven mentality with strong telephone-based customer service experience or a...


  • London, Greater London, United Kingdom Penna Executive Search Full time

    We are seeking a highly skilled Service Technology Executive to join our team at Penna Executive Search.The successful candidate will be responsible for leading our digital transformation efforts, driving innovation and excellence in technology services.Key Responsibilities:Develop and implement a technology strategy that aligns with our business...


  • London, United Kingdom Shift Full time

    Customer Service ExecutiveLondonPart time or full time£26,000 to £27,000 per annum (FTE)About ShiftShift is a rapidly expanding marketplace that’s transforming the logistics industry. We’re on a mission to revolutionise how goods move from point A to point B, leveraging innovative technology to deliver smarter, faster, and more efficient delivery...


  • London, United Kingdom WorkGaps HR Full time

    **Customer Service Executive - Permanent Role in Central London** We are seeking a dedicated and enthusiastic Customer Service Executive to join our client's team in Central London. This permanent role offers a competitive salary of £26-28k per annum. **Responsibilities**: - Handling all telephone enquiries from both prospective and existing customers. -...


  • London, United Kingdom Service Delivery Executive, North London Full time

    The North London Service Delivery Executive will play a key role in the Service Delivery Team, supporting with the smooth running of our service, and creating a welcoming atmosphere for all clients, volunteers and visitors. The Smart Works London team is friendly and professional, and we work closely together to make sure every client has an outstanding...


  • London, Greater London, United Kingdom Executive Full time

    About the RoleThe Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Department of Biodiversity, Conservation and Attractions.Key ResponsibilitiesContribute to the strategic direction and management of the department...


  • London, United Kingdom British American Tobacco Full time

    . **BAT is evolving at pace - truly like no other organization.** To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! **BAT UK IS LOOKING FOR A Customer Services Executive** **FUNCTION**: Key Accounts **SALARY RANGE**: Competitive salary + excellent...


  • London, United Kingdom Jetex Full time

    **Department: BQH Operations**: **Location: London**: **Reporting To: Operations Supervisor**: - SIGN IN & APPLY**ABOUT THE COMPANY** Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 destinations around the world whose success always springs from the engagement and talent of teams who create flexible,...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    As a Customer Financial Services Professional at 3R Truck Service, you will be responsible for delivering exceptional customer service and financial solutions to our clients. Your primary role will be to act as the primary point of contact for customers, handling all telephone enquiries with professionalism and courtesy.Key responsibilities include:Handling...


  • London, United Kingdom CV-Library Full time

    A large Housing Association is looking for a number of Customer Service Executives on a temporary basis for approximately 3 months with permanent opportunities. Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You...


  • London, United Kingdom TRI Consulting Ltd Full time

    A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months+ Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for...


  • London, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** Reporting to the Customer Services Manager within the Treasury department, the Customer Services Executive will act as a point of contact for Corporate and Retail customers. The Customer Services Executive will be responsible for dealing with a high volume of customer correspondence and instructions in order to provide a professional...


  • London, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** Reporting to the Customer Services Manager within the Treasury department, the Customer Services Executive will act as a point of contact for Corporate and Retail customers. The Customer Services Executive will be responsible for dealing with a high volume of customer correspondence and instructions in order to provide a professional...


  • London, United Kingdom CSP LTD Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Responsibilities**: - Answer incoming customer calls and respond to customer inquiries in a professional and timely manner -...


  • London, United Kingdom Yacht Week Full time

    **Day 8 Experiences Ltd** is the company behind **Yacht Week** & **The Ski Week.** Since 2006, we have welcomed more than _**110,000 guests**_ from over **199 countries** and established a truly **global community** of travellers from all walks of life. Our vision is to create extraordinary experiences that spread joy, spark an appreciation for our planet...


  • London, United Kingdom CSP (UK) Ltd Full time

    As a Customer Service Executive, you will be at the forefront of our commitment to customer success. Your primary responsibility will be to engage with our valued customers, address inquiries, resolve issues, and ensure a seamless experience. This role requires strong communication skills, empathy, and a passion for exceeding customer...


  • London, United Kingdom Relay Group Ltd Full time

    Are you a results-oriented individual with a passion for delivering exceptional customer experiences while driving sales? Join our team as a Customer Service Executive and be instrumental in building lasting customer relationships while achieving sales targets. **Responsibilities**: - Interact with customers, understand their needs, and provide tailored...