Customer Service/sales Support Representative

3 weeks ago


Telford, United Kingdom Horton automatics ltd Full time

**Customer Service/Sales Support Representative**

**Salary range £23,000-£25,000 dependant upon experience.**

**An exciting opportunity has arisen for an experienced customer service representative to join the sales and aftercare team, working from our Telford office Monday-Friday 8.30am-5.00pm.**

**Duties to include**:

- Taking aftercare / warranty calls from customers
- Monitoring and managing the aftercare calls and requirements of our customers
- Liaising directly with customers - keeping them updated
- Logging call outs, reporting back to customers and sending call out reports.
- General support to the sales team.
- Administration and order processing for the sales team
- Managing tender portals
- Data entry
- Basic administrative work; including filing reports or presenting the sales team with necessary documents

**Personal Profile**:

- Microsoft office competent - IT Skills - proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint
- Minimum 40 WPM typing.
- Professional attitude towards client care
- Eager to learn (training will be given)
- Conscientious
- Must be able to work and develop/progress job role using own initiative
- Good telephone skills
- Great verbal reasoning, written communication and grammar skills essential
- Very good organisational skills
- Proven administration background

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- TELFORD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: Customer Service/Sales Support Representative



  • Telford, United Kingdom Precision People Full time

    **Customer Service Representative** **Machine Tool Industry** **Telford - TF3** **£30k starting salary** **Monday-Friday day shifts** **Product Training, 28 days holiday** **The Company** With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for an enthusiastic and motivated Customer Service...

  • Customer Service

    1 week ago


    Telford, United Kingdom Howmet Aerospace Full time

    **Essential Functions** The key activities outlined below represent an overview Customer Service Representative based at Stafford Park, Telford, and should not be seen as a prescriptive list of activities. A flexible, responsive approach is vital, together with initiative in identifying and focusing on what needs to be done to continually improve to ensure...

  • Inside Sales

    1 week ago


    Telford, United Kingdom Howmet Aerospace Full time

    **Essential Functions** The key activities outlined below represent an overview only of this position based onsite at the UK Sales Office and should not be seen as a prescriptive list of activities. A flexible, responsive approach is vital, together with initiative in identifying and focusing on what needs to be done to establish and maintain a dominant...


  • Telford, United Kingdom Precision Colour Printing Full time

    **Customer Services Representative (12 month fixed-term contract)** Are you a detail-oriented individual with exceptional organisational skills? Do you thrive in a dynamic environment where customer satisfaction is paramount? We are currently seeking a dedicated Customer Services Representative to join our team at Precision Colour Printing. **Main Purpose...


  • Telford, United Kingdom Tallis Amos Group Full time

    **Customer Service Representative - Allscott** **£28-32k DOE and benefits package** Are you outgoing, personable and able to **build relationships** quickly? Do you have a strong knowledge of **agricultural or specialist turf** equipment? Can you articulately **communicate** the benefit to the customer of keeping **machinery** in A1 condition? **Tallis...


  • Telford, United Kingdom Major Recruitment Telford Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis.Salary depends on experienceHours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday25 days holiday + bank holidaysPensionResponsibilities for Customer Services Representative/ Administrator: * Dealing with customers...


  • Telford, United Kingdom TCL Packaging Ltd Full time

    We are looking for a highly motivated individual to join our customer services team. Our Customer Service Representatives take ownership of the correct processing of all customer requirements from packaging concept to processing orders and outgoing deliveries. Our primary focus at TCL is giving a positive customer experience which has always been key to...


  • Telford, United Kingdom Tate Full time

    **Customer Service Representative** **Telford** **£10.90 per hour** **Monday to Friday** **Full-time & Part-time (20+ hours) opportunities available** **Temp to 12-month FTC** Tate continue to work in partnership with the **Phoenix Group**, looking after the ReAssure Customers to identify both full and part time individuals with a passion for delivering...


  • Telford, United Kingdom TCL Packaging Ltd Full time

    We are looking for a highly motivated individual to join our customer services team. Our Customer Service Representatives take ownership of the correct processing of all customer requirements from packaging concept to processing orders and outgoing deliveries. Our primary focus at TCL is giving a positive customer experience which has always been key to...


  • Telford, United Kingdom Lyreco Full time

    **Job Title: Customer Service Representative** **Location: Telford** **Salary: £22K per annum** **Monday - Friday 9 - 5.30pm** We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Head Office in Telford. At Lyreco, providing every customer with an excellent quality service is our...


  • Telford, United Kingdom Lyreco Full time

    **Job Title: Customer Service Representative** **Location: Telford** **Salary: £22K per annum** **Monday - Friday 9 - 5.30pm** We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Head Office in Telford. At Lyreco, providing every customer with an excellent quality service is our...


  • Telford, United Kingdom Tate Full time

    **Customer Service Representative**: **Telford**: **£10.90 per hour**: **Monday to Friday**: **Full-time & part-time opportunities available**: **Temp to FTC/Perm**: Tate continue to work in partnership with the **Phoenix Group **to identify both full and part time individuals with a passion for delivering great customer service, to join their existing...


  • Telford, United Kingdom Tate Full time

    **Customer Service Representative Telford £10.90 per hour Monday to Friday Full-time & part-time opportunities available Temp to FTC/Perm** Tate continue to work in partnership with the **Phoenix Group**to identify both full and part time individuals with a passion for delivering great customer service, to join their existing teams based in Telford....


  • Telford, United Kingdom Bodum UK ltd Full time

    Customer Service Representative Bodum’s mission is simple. We bring high-quality coffee and tea solutions as well as a wide variety of household appliances and accessories to everyone, in line with our values. We innovate to create great designs at affordable prices based on our guiding principle that form follows functionality while keeping an eye on...


  • Telford, United Kingdom Lyreco Full time

    **Inside Sales Representative** **Location: Telford** **Salary: Up to £23k per annum + Commission** **Hours of Work - Monday to Friday (9am - 5.30pm)** Lyreco are the Exclusive distributor for Nespresso Professional Solutions and we have an exciting opportunity for an Inside Sales Representative to join the team. Nespresso Professional are the tailored...


  • Telford, United Kingdom Lyreco Full time

    **Inside Sales Representative** **Location: Telford** **Salary: Up to £23k per annum + Commission** **Hours of Work - Monday to Friday (9am - 5.30pm)** Lyreco are the Exclusive distributor for Nespresso Professional Solutions and we have an exciting opportunity for an Inside Sales Representative to join the team. Nespresso Professional are the tailored...


  • Telford, United Kingdom Major Recruitment Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis. Salary depends on experience Hours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday 25 days holiday + bank holidays Pension Responsibilities for Customer Services Representative/ Administrator: Dealing with customers...


  • Telford, United Kingdom Wire Electric Supplies Ltd Full time

    **Customer Service Representative** **Company**:Wire Electric Supplies Ltd **Job Type**: Full-time **Job Requirements**: - Ability to build rapport with customers. - Excellent verbal and written communication skills. - Ability to prioritize and multitask in a fast-paced, high volume environment. - Strong attention to detail and ability to follow written...


  • Telford, United Kingdom SP Services Full time

    Overall Purpose: To process all sales orders via inbound calls, together with the provision of product information and query handling in a professional and proficient manner, ensuring customer service excellence is achieved. Principal Accountabilities: - Handling and processing inbound sales orders - Providing product information and cross selling other...


  • Telford, United Kingdom Phoenix Group Full time

    **Job Type**:Permanent **Location**:Telford **Flexible working**:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. **Closing Date**:2/04/2024 **Salary and benefits**:£21840 - £32500 plus bonus, private...