Customer Sales Representative

2 weeks ago

Sunderland, United Kingdom Kura Full time

**Are you a passionate and results-driven individual with a knack for sales? Do you thrive in a fast-paced environment where your efforts directly impact your success?**

**If so, we have an exciting opportunity for you to join our Sales Team.**

**Bonus opportunity to earn an additional £250 a month, but this is uncapped so if you’re great at delivering more is available**

**Want to work for an accredited Real Living Wage employer earning a base salary of £21,255 per year?**

**Outbound Sales Representative
- Utilities**

**Location: Sunderland - Role is office based with potential to work from home after 3 months**

**Hours: Monday to Friday 9am to 5pm - No weekends**

**37.5 Hours per week**

**Salary: £10.90 per hour, increasing in April 2024 to £12 in line with the Real Living Wage.**

**8 months sales experience within a contact centre is essential for this role.**

Who we are

We offer an industry leading salary and benefits package, including a well developed recognition programme, enhanced family friendly policies such as Maternity and Paternity and loyalty awards for tenure.

Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives.

We value diversity in our business and unite our people under our shared values:
Vulnerability: We bring our true selves to work.

Curiosity: We ask questions.

Learning: We seek feedback.

Courage: We call it out in the moment.

Accountability: We know it's always down to us.

We will provide you with in-depth training and support to be successful in your role and you will be mentored and coached continuously to help you to develop and grow.

Role Details

You will be working on behalf of our client, who is one of the largest gas and electricity energy suppliers to residential customers and businesses in the UK.

As an Energy Sales advisors you will be providing outbound calls to existing customers and will **showcase** the newest tariffs available from the client.

You will **build a rapport** with the customer and use probing questions to find the best product fit for the customer’s needs.

To finish you will close the deal using your **excellent selling techniques**.

You will be responsible for:

- Engaging warm leads through inbound and outbound calls.
- Build rapport with customers, understanding their needs and providing tailored solutions.
- Meet and exceed sales targets and upsell additional products.
- Maintain accurate and detailed records of customer interactions in our CRM system.

**Benefits**:

- Pay Advance - Up to £600.
- Referral programme - You can earn up to £500 for each referral.
- Enhanced CSP & Maternity/Paternity Scheme
- Employee Assistance Programme - a free and confidential personal support service that is available to you 24 hours a day.
- Cycle to work scheme - Save up to 42% off a new Bike.
- Store Discounts - up to 25% off Gym Membership, up to 10 % off the cost of a holiday and much more
- Bonus opportunity to earn an additional £250 a month, but this is

uncapped so if you’re great at delivering more is available

**Requirements**:
We are looking for new talent to fill our Sales Advisor roles on permanent, full-time contracts based at our office in Sunderland. You will need to be:

- Ambitious and driven, with passion for your work and commitments.
- An excellent communicator with great objection handling and negotiation skills.
- Love understanding customer needs and tailoring solutions to delight them.
- Determined to meet or exceed your performance targets.

Next steps
- Please give the team a phone call on 0141 272 112

**Salary**: £21,255.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Sunderland, Tyne and Wear

Reference ID: 2024-5703
Expected start date: 25/03/2024

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