Customer Service Representative

4 weeks ago


Sunderland, United Kingdom Kura Full time

Job Details:
*
Customer Service Representative*

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

**Salary**: £20,592+
Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.

In this role you will handle customers within one of the following business streams:
*
Energy
- Life Insurance
- Auto insurance
- Broadband/Mobile
- Financial Services
- Healthcare
- Charity

You will receive full paid training on our systems, products, and call handling.

**Requirements**:

- Six months of experience in call centre, customer experience, retail, hospitality, or sales
- Live within 1 hour from our call centre on public transport (SR3 3XN)
- Communication and listening skills
- Computer literacy

**Responsibilities**:

- Assist customers via inbound and outbound telephone calls
- Build rapport with empathy and care
- Offer the right product to suit needs
- Achieve assigned key performance indicators / targets
- Navigate between different computer systems

**Benefits**:

- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts
- Call our Recruitment hotline: 0141 378 3112
- Text or Whatsapp 07507601627

INDHSS

Location: Camberwell Way,Doxford International Business Park, Sunderland SR3

**Job Types**: Full-time, Permanent



  • Sunderland, Sunderland, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with a well known business to recruit a Customer Service Representative to join their growing team in Sunderland This role is on a temporary basis offering an immediate start and weekly payClient DetailsPage Personnel are working with a well known business to recruit a Customer Service Representative to join their growing team in...


  • Sunderland, Sunderland, United Kingdom Page Personnel - UK Full time

    Full Time Contract with immediate Start available. Weekly Pay available with growing business in SunderlandAbout Our Client:Page Personnel are working with a well known business to recruit a Customer Service Representative to join their growing team in Sunderland This role is on a temporary basis offering an immediate start and weekly pay This is a fantastic...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**:£20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details:We are looking for new talent to fill our customer...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer...


  • Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...


  • Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...


  • Sunderland, Sunderland, United Kingdom Auxillis Full time

    Location: PeterleeWorking Hours: 37.5 hours per week, between 8.30am and 5.30pm, Monday to FridaySalary: Up to £26,000 per annum OTE plus benefits, inclusive of Competitive base salary Monthly performance bonus (OTE £3,360 pa) A taxfree £500 success bonus on passing probationJoin our thriving business as a Customer Services Customer Services...


  • Sunderland, United Kingdom Invest People Group LTD Full time

    Customer Service Representative/Administrator Invest People Group are working with local companies and have various day shifts available. We are looking for a number of Customer Service Representatives/Office Administrators for our various clients based in Sunderland. We have both full and part time roles available. We have both permanent/Temp long term...


  • Sunderland, United Kingdom Pareto Full time

    **Customer Representative** Location: Houghton le Spring **Salary**: £25k (£35k) Ref: J13078:NE:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As a Customer...


  • Sunderland, United Kingdom Paragon Customer Communications Full time

    **Customer Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. At our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...


  • Sunderland, United Kingdom RNR Marketing Executives Full time

    As a Customer Service/Sales Representative in the telecommunications industry, your role will encompass sales, customer service, and account management. Working within a designated residential territory, you will engage with customers face to face, assisting them with their needs, resolving inquiries, and promoting products and services. Your exceptional...


  • Sunderland, United Kingdom vermelo Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting Customer Experience Representative We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company! If you have at least one year's customer service experience, excellent keyboard skills and the...


  • Sunderland, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,319 per annum. **Customer Service Advisor benefits**: - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. - Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer...


  • Sunderland, United Kingdom Efficient Homes Full time

    **Job Overview** - We work under the government ECO4 scheme which aims to reduce fuel poverty by providing those in need with a free boiler and home insulation upgrades. You will be responsible for the daily handling of customer calls ensuring they meet the eligibility criteria and then booking appointments for them with their nearest surveyor. **Job Duties...


  • Sunderland, United Kingdom Efficient Homes Full time

    **Job Overview** - We work under the government ECO4 scheme which aims to reduce fuel poverty by providing those in need with a free boiler and home insulation upgrades. You will be responsible for the daily handling of customer calls ensuring they meet the eligibility criteria and then booking appointments for them with their nearest surveyor. **Job Duties...


  • Sunderland, United Kingdom Efficient Homes Full time

    **Job Overview** - We work under the government ECO4 scheme which aims to reduce fuel poverty by providing those in need with a free boiler and home insulation upgrades. You will be responsible for the daily handling of customer calls ensuring they meet the eligibility criteria and then booking appointments for them with their nearest surveyor. **Job Duties...


  • Sunderland, United Kingdom Efficient Homes Full time

    **Job Overview** - We work under the government ECO4 scheme which aims to reduce fuel poverty by providing those in need with a free boiler and home insulation upgrades. You will be responsible for the daily handling of customer calls ensuring they meet the eligibility criteria and then booking appointments for them with their nearest surveyor. **Job Duties...