Workforce Planning and Information Lead

6 months ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Research and gather information regarding workforce planning and development initiatives, liaising with colleagues across the region. Provide and interpret regular management information and intelligence to managers within the trust. Governance Systems Use, develop and introduce a range of workforce reporting tools and databases (including ESR) to support and inform the workforce information elements of workforce planning activity in the Trust. Ensure full benefits realisation, leading on the implementation of ESR Employee Self-Service (ESS), Manager Self-Service (MSS) and other key ESR features.

Develop policies and operating procedures relating to workforce information systems, ensuring they are relevant, up to date and user friendly Escalate ESR issues in line with internal and external processes Ensure an integrated approach for systems management across the Trust is in place, managing interdependencies between workforce systems, finance systems, and any other contingent information systems, in conjunction with relevant colleagues in workforce/finance/performance To link and liaise with external providers on workforce database requests and issues e.g. payroll Act as the ESR Lead for engaging with regional workforce bodies/organisations Implement new reporting functionality as required e.g. Business Intelligence Reporting function of ESR Data Integrity / Validity Conduct regular analysis of issues and work with internal and external stakeholders/suppliers to address and rectify root cause issues Liaise with various services to improve data entry issues if applicable, using influencing and persuasive skills where appropriate e.g. following a management of change Work with People Business Partners and the People Operations Team to initiate and conduct regular audits of the data held in the ESR system Establishment Control in ESR Take the lead role in responsibility for the establishment management of ESR, ensuring accurate baseline data at all times To liaise with finance colleagues to continuously improve processes in relation to the establishment management of ESR Management and maintenance of the workforce hierarchy structures within the ESR System; ensuring all positions are set up correctly and that the system accurately reflects the baseline establishment Regularly check/audit the ESR system and rectify any data validation issues Information Governance Ensure that workforce information systems such as ESR can be used effectively to report on compliance with local and national performance requirements e.g.

CQC targets on statutory and mandatory training and other performance monitoring requirements as requested To ensure that data is maintained and accurate through the use of audits (e.g.) annual staff validation exercise) Managerial/Leadership Manage and lead the Workforce Information Team in providing an efficient and effective workforce information service to the Trust Act as a role model to others in the workforce and wider People Team demonstrating the Trust values, Line manage staff within the Workforce Information Team including day to day management/supervision including appraisal, reviewing and managing sickness absence, conduct and performance improvement as required Be responsible for writing and implementing policies and SOPs for immediate work area Establish effective working relationships with colleagues and teams within the wider People Team, the Trust, stakeholders and external agencies that are productive in terms of supporting and delivering own work and that of the overall organisation to ensure processes are streamlined and improved where appropriate. Represent the Workforce Information Team at relevant meetings. Promote and develop ways to improve the service and the use of the ESR portal across the organisation. Use own initiative/work autonomously as the lead specialist within the Workforce Information Team, reviewing data and making recommendations in relation to workforce information system issues, policies and procedures Review data and be able to make recommendations and decisions regarding workforce information system issues, policy and procedure.

Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns. Education/Learning Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.



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