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Onboarding Administrator

5 months ago

Hemel Hempstead, United Kingdom NHS Professionals Full time

**About The Role**:
**Do you enjoy meeting people and pride yourself on good customer service? **Do you want to support NHS Professionals by placing people into places to care?**

**Role summary**:

- We are recruiting an Onboarding Administrator to support TUPE transferring flexible workers with onboarding to NHS Professionals. Onboarding Coordinators are responsible for carrying out initial Right to Work checks and reviewing/repairing compliance.- You will provide an outstanding onboarding applicant experience, handholding the applicant through the process to reduce the time it takes to book their first shifts and the number of restrictions applied to a profile, ensuring they are fully compliant (in line with Home Office and NHSP guidelines) and remain compliant throughout their time with NHSP and can access shift without delays.**Skills/Responsibilities**:

- Identifying opportunities to improve processes
- Adhering to regulations, policies, and procedures
- Meeting colleagues face to face on site and ensuring compliance processes are followed
- Working with confidential/sensitive information
- Keeps others updated and informed of progress
- Can look for ways to make life easier

**To be considered for this exciting opportunity you must be able to demonstrate the following**:

- Strong customer service experience
- Excellent interpersonal skills including relationship building and influencing skills
- Ability to act on feedback
- A desire for continual improvement
- Determination and commitment to meet agreed deadlines
- Ability and willingness to travel to clients as required (to include overnight stays away from home from time to time) - this is an essential requirement for this role

**To be considered for this exciting opportunity you must be able to demonstrate the following**:

- Strong customer service experience
- Excellent interpersonal skills including relationship building and influencing skills
- Ability to act on feedback
- A desire for continual improvement
- Determination and commitment to meet agreed deadlines

**About Us**:
**In return for your commitment, we will offer you some fantastic benefits**:

- **Generous annual leave allowance** - 27 days per year, plus bank holidays
- **A commitment to talent management & development**:

- **Star of the Month** - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- **Pension** - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- **Life Assurance**:

- **Group Income Protection**:

- **Wellbeing Programme**:

- **Employee Assistance Programme**:

- **Employee Engagement & discounts platform**

**Our Commitment to You**:
The **Compelling Employee Journey** is our people development initiative that ensures whatever your path through NHSP you have opportunities to feel **_empowered, engaged and excel_** in what you do.

Throughout your employment you will have access to our **Institute of Learning** (IoL) our blended learning platform providing with you with a wide range of blended learning solutions to personalise your **Compelling Employee Journey**, helping and supporting you to be the best you can be through learning, development and personal growth.

**About Us**:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of **Top Employer** by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.