Income Recovery Officer
3 weeks ago
Large Housing Association requires experienced Collection Officers to focus on income arrears. The role will require confident communication with tenants/residents to encourage debt payments and reduce their arrears.
**Responsibilities**:
Manage a patch of properties dealing with rent arrears and contact customers/tenants to discuss late payments and arrears.
Provide assistance and guidance regarding debt and late payments.
Discuss payments options with tenants with the aim of taking immediate payment where possible but also arrange payment plans.
Offer a friendly attitude and helpful advice where possible to maintain relationship with residents.
Support residents to prioritise their rent payments and help them sustain a successful tenancy.
Take payments over the phone and set up payment plans where possible.
Skills and experience:
Excellent verbal and written communication skills
Experience in a customer service or call centre environment
Experience in income recovery or credit control
Confident communicator with a positive and customer focussed attitude
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Income Recovery Officer
1 month ago
London, United Kingdom Akton Recruitment Full timeIncome Recovery Officer Akton Recruitment has an opening for a Income Recovery Officer in Redbridge The collection of a range of sundry debts owed to the Consumer Protection and licensing team at Redbridge Council - Submission of unpaid Civil Penalty Notices (small claims) on Government debtor system. - Production of new invoices, adjustments and...
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Income Recovery Officer
1 month ago
London, United Kingdom Ackerman Pierce Full timeDo you have experience as an Income Recovery Officer? Have you previously prepared cases for court and attended court where necessary? I'm excited to recruit for my client who are looking for someone to join the Income Recovery team, providing an effectiveRent Arrears service. The team are looking for an experience employee to join and bring a strong...
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Income Recovery Officer
5 days ago
London, United Kingdom Service Care Solutions - Housing Full time**Job Title: Income Recovery Officer** **Type: Temp on going** **Hours: 35, 9:00am - 5:30pm** **Location: Islington N1 1XR** **DBS: Enhanced** **Purpose of the Role** I am representing a client based in Islington, who are looking for someone to assist the Team Leader and Income Recovery Manager in providing an effective Rent Arrears service. You will be...
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Income Recovery Officer
4 weeks ago
London, United Kingdom Tempest Resourcing Limited Full timeWe currently have a requirement for an experienced Rent Recovery Officer to join a specialist team based in central London maximising income from customers.This position is offered on straight perm contract.Main duties are to to manage rent accounts and other housing related debts, negotiate repayment agreements with tenants and take corrective action where...
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Income Officer
1 month ago
London, United Kingdom Eden Brown Synergy Full time**Join Our Team**: Income Officer Role with Croydon Council! **Role**: Income Officer **Client**: Croydon Council **Pay Rate**: £23.93 UMB P/H **Hours**: 37 Hours Per Week **Length of Contract**: 6 Months Initially **Location**: Hybrid Working - Bernard Weatherill House, Croydon. Initial 3 days in the office, 2 days at home (3/2), transitioning to 2...
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Income Management Officer
1 week ago
London, United Kingdom Service Care Solutions Full timeIncome Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is...
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Income Management Officer
1 week ago
London, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
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Income Officer
1 month ago
London, United Kingdom Page Personnel Public Sector & Not for profit Full timeThe role duties include reconciling receipts and payments, monthly bank reconciliations, accounts receivable responsibilities and credit control. **Client Details** A large and well established housing association in London with a market leading company culture. **Description** **The main duties of the Income Officer include**: - To work proactively to...
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Income Management Officer
2 weeks ago
London, United Kingdom Akton Recruitment Full timeIncome Management Officer Haringey Job Role To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure. To support tenants through home visits...
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Income Management Officer
4 weeks ago
London, United Kingdom Akton Recruitment Full time**Income Management Officer** **Haringey** **£21.44 Per Hour **Job Role** To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure. To understand...
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Income Management Officer
4 weeks ago
London, United Kingdom Colbern Limited Full time621753-8633-236 NCD Income Management Officer Haringey Contract £17.27 per hour Our client is looking for an experienced Income Management Officer. To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is...
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Temporary Accommodation Income Officer
4 weeks ago
London, United Kingdom AKTON Resourcing Ltd Full timeTemporary Accommodation Income OfficerLewisham - Hyrbid I am recruiting for a local authority who is looking for someone to To provide an effective people focused income collection service to maximise income and minimise rent arrears of the Councils residents.ResponsibilitiesEffectively and proactively, manage a case load of rent accounts, ensuring rental...
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Temporary Accommodation Income Officer
3 weeks ago
London, Greater London, United Kingdom JOB SWITCH LTD Full timeTo provide an effective people focused income collection service to maximise income and minimise rent arrears of Lewisham Council residents. Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies. Engage proactively with residents, over the phone, visiting...
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Income Recovery Apprentice
4 weeks ago
London, United Kingdom Hammersmith & Fulham Council Full timeHammersmith & Fulham Council are committed to investing in their residents as we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary. **The Job**: Working in the Rental Income Team in the Council you will: - Undertake a...
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Rent Recovery Officer
4 days ago
London, United Kingdom Fox Morris Group Full timeAre you a **Rent Recovery Officer** looking for a new opportunity? I am working with **Redbridge Council** **6+ month ongoing** **Managers Comments** To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures To contact tenants in a timely, systematic way to vigorously pursue...
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Rent Recovery Support Officer
2 weeks ago
London, United Kingdom Novax Recruitment Ltd Full timeRent Recovery Support Officer Redbridge (Hybrid)£17 per hour Contract (5 months+) The Role: To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures To contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from...
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Income Officer
4 days ago
London, United Kingdom Service Care Solutions Full timeIncome Officer - Permanent Southwark, London Full Time, 35 Hours a Week, Hybrid/Flexible Working available Circa £37000 annual salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much more My client, a leading Housing Association, is looking for an experienced, customer focused front- line income officer. Applications must be...
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Income Officer
3 days ago
London, United Kingdom Service Care Solutions Full timeIncome Officer - Permanent Southwark, London Full Time, 35 Hours a Week, Hybrid/Flexible Working available Circa £37000 annual salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much more My client, a leading Housing Association, is looking for an experienced, customer focused front- line income officer. Applications must be...
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Rent Recovery Support Officer
2 weeks ago
London, United Kingdom Daniel Owen Ltd. Full timeRent Recovery Support Officer Based in Redbridge Monday - Friday 0900-1700£15.17per hour To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures To contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from contacts...
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Rent Recovery Support Officer
3 weeks ago
London, United Kingdom Daniel Owen Ltd Full timeRent Recovery Support Officer Based in Redbridge Monday - Friday (Apply online only)£15.17per hour To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures To contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from...