![Travail Employment Group Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
Customer Service Representative - Permanent
£30,0000 per annum
Wrexham Industrial Estate with Potential for hybrid work following probation.
Monday to Friday 8.30am - 4.30pm
We are delighted to be recruiting on behalf of our global manufacturing client for a Customer Service Representative based at their Wrexham site. This is a fast-paced and demanding role, managing a portfolio of well-known clients, acting as a coordinating link between the customer and all internal manufacturing functions.
**Customer Service Representative Responsibilities**:
- Process customer orders and coordinate required actions between the customer and all internal manufacturing functions.
- Analysis of customer inventory to forecast demand requirements across manufacturing sites.
- Quoting and negotiating prices and reviewing customer contracts.
- Manage customer expectations regarding lead and delivery times.
- Liaison with planning departments and update ERP systems.
**About you**:
- A track record of experience in customer service, planning or supply chain roles within the manufacturing sector.
- Experience of using SAP system will be beneficial.
- ERP experience desirable.
- Excellent communications skills
- Ability to prioritise tasks based on their importance and urgency.
**The Package**:
- £30,000 per annum
- 25 days holiday + bank holidays
- Full time
- Permanent
- Potential for hybrid work
- Monday to Friday 8.30am - 4.30pm
- Contributory pension
- On-site parking
- Excellent career progression
- Opportunity for hybrid working after probation
- Private medical insurance
- Annual bonus scheme
**To Apply**:
For further information please contact Rachael at Travail 01978 366123
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles
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