Guest Service Assistant
5 months ago
**A DAY IN THE LIFE OF A Guest Service Assistant at Holiday Inn Express M27 J7**
- What you'll be doing..._
You will work closely with the food and beverage team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.
Responsibilities of **F&B** **Guest Service Assistant** will include but are not limited to:
- Ensuring that all tables are set and ready for welcoming guests at all times;
- Ensuring that all guests’ orders are taken and executed in a timely manner;
- Responding to guests’ queries on the menu selection;
- Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.
- Preparing and serving any beverages requested by guests;
**WHAT WE NEED FROM YOU**
- We hire mostly on personality & potential but here are a few of our requirements..._
To succeed in the role of F&B Guest Service Assistant you will need the following qualities and skills.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up
- A can-do attitude
**Job Types**: Part-time, Zero hours contract
Pay: £6.40-£11.44 per hour
**Benefits**:
- Bereavement leave
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- Do you have a criminal record?
Work Location: In person
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