Business Rates Billing Senior Officer

4 months ago


Angel Station, United Kingdom West Northamptonshire Council Full time

About the role
This is an exciting opportunity to join the busy and thriving Business Rates team As a Senior Business Rates Officer you will act as a senior specialist on Business Rates with an emphasis on billing. The role is key to maximising one of the Councils key revenue streams with collection rates at the forefront of what we do.

What will you be doing?
You will also be responsible for processing of the Business Rates schedules received from the Valuation Office Agency along with the more complex accounts and enquiries, often dealing with case escalations, giving advice to Business Rates Billing officers and supporting the Business Rates Team Leaders.

About you
We are looking for someone who has in depth experience of working within a Business Rates environment, adopts a flexible approach to work, with excellent communication and negotiation skills. You will also be able to demonstrate the ability to work on your own initiative and to work with the other managers and senior officers to improve performance and move the service forward.

About us
We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

**West Northants Council, where careers thrive.**

Our benefits
We offer a wide range of benefits to our employees, these include:

- **Generous annual leave entitlement** starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
- **Cycle to Work** scheme.
- **Local Government Pension Scheme plus immediate life cover** (3 times your annual salary from day one) and ill-health protection.
- **Employee discounts** with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- **Car Lease scheme**:

- **Payment of professional subscription / membership**:

- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
- **Employee Assistance Programme** - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
- **Ongoing training and development** opportunities.
- **Our West Ways of Working **- We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
- **Making a difference** - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.



  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role We have an exciting opportunity in our Highways & Transport Business Improvement Team for a Business Improvement Officer. We are looking for an experienced, efficient, and flexible person who can provide high quality support. It is an extremely interesting and varied position where no two days are the same, we will require you to be flexible...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role This is an exciting time to join the Discharge and Review team. We are a new local authority, created in April 2021. We're at the beginning of our journey of shaping what the Discharge and Review Team looks like at West Northants Council, so there is plenty of opportunity to develop processes, and shape our offering so we can provide the best...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role Our Business Support Officers are very important to us. They perform crucial duties to support the teams they work for. This is an exciting opportunity to join the Assurance & Safeguarding Team as a full time Business Support Officer. We have excellent training opportunities, and you will be working within a supportive and friendly...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role What will you be doing? As a Business Relations Officer, you will support with projects and assist in the development and maintenance of Business Processes. The role involves communicating with all Providers when general information has to go out (e.g. Provider forums), arranging internal / external meetings and minute-taking for meetings...

  • Office Administrator

    3 months ago


    Angel Station, United Kingdom Dove & Hawk Full time

    **Office Administrator - Angel - £25,000 to £30,000** My client, a well-established property investment and development firm with an excess of 800 residential and commercial properties, are currently seeking a highly competent and motivated Office Administrator to join their busy team in London. Fantastic opportunity if you have experience in...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role To provide an effective, customer focused support service to people and children who are in receipt of Direct Payment. The post will support the Direct Payment Team Leader by managing the daily tasks for staff and lead the team through the effective use of systems and processes deliver an efficient service. The Senior Direct Payment Officer...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role This role focuses on providing effective, customer-focused support to Direct Payment users and Adult Social Care colleagues through efficient systems and processes. Serving as a key contact for queries, you will manage complex issues when needed. The position involves ensuring an integrated approach to Direct Payments for Financial...

  • Brokerage Officer

    4 months ago


    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Brokerage Team at West Northants Council Broker care packages for Adult Social Care Services that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home in accordance with the Care Act 2014 and Council policy. The role itself will require the Brokerage Officer to manage...


  • Angel Station, United Kingdom Northamptonshire Children's Trust Full time

    About the role An exciting opportunity has arisen to join the Fostering Team (Post Approval), a busy and dynamic team that supervises and supports approved foster carers for the Trust. Based at Angel Square, you will be supporting the business support function of the team. You will be responsible for the administrative functions to support foster carers...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role We are the Programme Management Office that supports projects and programmes across the organisation and we are seeking to recruit an enthusiastic individual to join our Team. This is a great opportunity to build new skills, work as part of a friendly team and support West Northamptonshire Council on its transformation journey, shaping the...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role We are the Programme Management Office that supports transformation across the organisation and we are seeking to recruit an enthusiastic individual to join our Team. This is a great opportunity to build new skills, work as part of a friendly team and support West Northamptonshire Council on its transformational journey, shaping the design...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role What will you be doing? Maintain accurate, up-to-date records on the Capita ONE database of all student interventions for the purpose of allocating school places. You will be able to understand, interpret and analyse large amounts of data in order prepare accurate information, statistics, and reports for senior team members. You will be a...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role At West Northamptonshire Council, we are committed to the importance of promoting equal opportunities, valuing diversity and creating an inclusive working environment for all our employees. As a Contract Monitoring Officer, you will ensure contract compliance and raise quality and standards within commissioned services that support our frail...

  • Pensions Officer

    3 months ago


    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is...

  • Pensions Officer

    4 months ago


    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is...

  • Inclusion Officer

    4 months ago


    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role We are looking to recruit Inclusion Officers in the School Attendance Support Service in West Northamptonshire Council, based at One Angel Square but also working in the community. You would be joining a highly motivated, committed team which has been brought together from a wide range of experiences to ensure pupils have full access to and...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Council is committed to achieving Net Zero for its own emissions by 2030 and for West Northamptonshire emissions by 2045. To deliver this ambition, the Assets & Environment (A&E) department, through its three units Works, Facilities, and Property Strategy & Estate has embarked on a sustainability journey with ambitious projects that will...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Council is committed to achieving Net Zero for its own emissions by 2030 and for West Northamptonshire emissions by 2045. To deliver this ambition, the Assets & Environment (A&E) department, through its three units Works, Facilities, and Property Strategy & Estate has embarked on a sustainability journey with ambitious projects that will...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role We have an exciting opportunity to join our Payroll Control Team, as a Specialist Payroll Officer, due to internal promotions within the team. Our main purpose is to be responsible for administrating payrolls across multiple clients including Pension payrolls while adhering to specified deadlines and audit requirements, in addition to...

  • Senior Auditor

    4 months ago


    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role This is an exciting opportunity to join our Internal Audit team! Our Audit and Risk Management service provides a dedicated internal audit, internal control / risk management and counter-fraud service to West Northamptonshire Council (one of the largest new unitary authorities), and other partners including the Northamptonshire Children’s...