Control Room Operator

6 months ago


London, United Kingdom Mitie Full time

Job ref - 49728

Our enhanced staff benefits package which includes £10k Life Assurance, 24/7 access to GP services for you and your family, enhanced maternity/adoption leave pay, Mitie share options and wide range of discounts on major retail brands across the UK, makes us an employer of choice.

Do You want to join the major security company in the UK?

Do you want a rewarding career with promotion opportunities?

Are you looking for a new and exciting challenge?

Do you want to be part of a great team?

Do you have excellent customer service skills?

**Where**:The Shard, 32 London Bridge Street, London

**Shifts & Hours**:12 hour shifts, 4 on/4 off rotating day and night shifts

**Hourly Rate**:£16.75 (Paid breaks)

**What's in it for you?**

You will be working to the highest professional standards at one of London most iconic buildings. Take advantage of our training programmes and career development. The diversity at the Shard offers new and exciting challenges each day in addition to overtime opportunities in various roles across the contract. Do you feel rewarded in your current job? Working at the Shard you will be part of our staff recognition and reward scheme with vouchers awarded to the top performers every month.

**Main Duties**

The control** room **operator** is a critical role at the **Shard**, responsible for CCTV **monitoring,** incident and **emergency** response and compliance to ensure the **security** and safety of the **Shard**, building assets, visitors, staff and **occupiers**. You **will** be based in a state of the art **security control** room, managing a wide range of **security** systems and equipment.**
- Follow correct procedures for incident reporting and real time monitoring.
- Work as part of a team, communicating effectively with others.
- To carry out work in a safe and diligent manner and also comply with all client and company policies and procedures.
- To undertake additional duties in line with management requests as required.
- Stay current with system information, changes, and updates.

**What we are looking for**
- Applicants must have a 5-year checkable history.
- SIA CCTV Licence
- Must have knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint.
- Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.
- Ability to work in a fast-paced environment.
- Ability to manage workload to meet deadlines.
- A willingness to learn and develop and show high level of commitment and professionalism.


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