Customer Contact Advisor
3 days ago
Are you a people person? Love to work in a busy team? Ready to kick start your career? Looking for an opportunity to work for a company where your work/life balance is protected?
Look no further We are working with a long-established insurance company based between Harrogate and York who are looking for Customer Contact Advisors to join their friendly team. This business offers development opportunities, training and amazing benefits.
- Up to £24k per annum
- 37.5 hours per week
- Permanent
- Up to 33 days holiday
- Hybrid, flexible working
- Free staff gym
- Free parking (due to location driving is advised)
- Onsite kindergarten
- Staff discount policy
**Your Day**
Reporting to a Customer Contact Team Lead, the Customer Contact Advisor role will include, but not be limited to, the following duties and responsibilities:
- establishing new customer insurance policies
- servicing and administering existing customer insurance policies
- liaising with insurance brokers in the administration of their customer requirements
- developing and maintaining a rapport with customers to actively encourage a strong brand relationship and customer retention
- advancing your learning and development environment to gain a deeper understanding of the company identity.
**Your skills and attributes**
You will be a kind, cheerful, individual looking to take on a challenge and will have:
- a strong work ethic, which will thrive in a fast paced and busy working environment
- a customer centric focus
- ability to navigate bespoke computer systems
- excellent communication and interpersonal skills
- effective teamworking and organisational skills with a strong attention to detail
- excellent time management
- worked within the insurance or financial services sector (preferable but not essential)
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
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