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Customer Service Representative

4 weeks ago

Coventry, United Kingdom 3M Resourcing Ltd Full time

**Position: Customer Service Representative**

**Core Duties & Responsibilities**:

- Provide a high level of customer service to current and potential customers.
- Answer inbound calls, both enquiries and order processing.
- Ensure any complaint received is processed and resolved as quickly as possible.
- Create and update customer records using company provided software.
- Maintain a tidy office by keeping work space clean.
- Monitor incoming mail box and respond appropriately.
- Follow up with customers to ensure they are satisfied with the experience.
- Perform other duties as assigned by supervisor or manager to ensure adequate. coverage of tasks

**Requirements**:

- A background in taking and processing orders would be beneficial.
- A good level of spoken and written English is required.

Working Monday - Friday

On-site working required

Free on-site parking

**Salary**: From £10.85 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 3M0006

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