Customer Service Representative

5 months ago


Coventry, United Kingdom Bright Future Recruitment Full time

Job Title: Customer Service Representative

**Responsibilities**:

- Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
- Maintain accurate and detailed customer records in the company database

You must be committed to delivering exceptional customer service to both EU and UK customers. You must be fluent in German and English, both written and spoken language.

Full time position in Coventry, with some flexible working.

**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms -confident on computer systems and quick to learn new systems.

**Qualifications**
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- You must be willing to attend training courses.

**Salary**: £20,500.00-£25,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Coventry, CV4: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CSR - German



  • Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Coventry, Coventry, United Kingdom Octopus Energy Full time

    We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our Operations team, you'll be at the forefront of delivering exceptional customer experiences.As a Customer Service Representative, you'll be responsible for handling customer inquiries and providing support via phone and email. You'll work...


  • Coventry, Coventry, United Kingdom We Are Group Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at We Are Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Coventry, Coventry, United Kingdom Travelex Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with all their travel money needs, and offering great rates.Key...


  • Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Job OpportunityConvenience Store Assistant RoleWe are seeking an experienced and enthusiastic Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and assisting with the smooth operation of our convenience store.Key...


  • Coventry, United Kingdom CV-Library Full time

    Position: Customer Service Representative Location: Coventry Salary: £25,000 - £26,500 per annum (DOE) Employment Type: Permanent, Full-Time About the Role: Our client, a well-established company known for their commitment to customer satisfaction, is looking for a dedicated Customer Service Representative. This role is ideal for a friendly,...


  • Coventry, United Kingdom AXO Student Living Full time

    AXO Student Living is a student accommodation provider committed to providing students worldwide with much more than just a room. We aim to give our residents a unique living experience to enhance their academic journey and ensure that their time at university is packed full of great experiences and amazing friendships whilst enjoying our wonderful, secure...


  • Coventry, Coventry, United Kingdom MSX INTERNATIONAL Full time

    Customer Service RepresentativeUp to £28,000Hybrid - 40 hours per week6-month fixed contractMSX International is seeking a skilled Customer Service Representativeto join our teamAt MSX, we empower movers and makers to thrive in an ever-changing world by harnessing our expertise and creativity to deliver exceptional service powered by technology and...


  • Coventry, Coventry, United Kingdom West Midlands Combined Authority Full time

    We are seeking a skilled Customer Service Representative to join our team at Coventry Bus Station. As a key member of our operational team, you will be responsible for delivering exceptional customer service and providing ticketing, travel, and journey solutions to our customers.The ideal candidate will have experience of delivering exceptional service in a...


  • Coventry, United Kingdom AXO Student Living Full time

    **Job Summary/Goal**: As a customer service representative you will be supporting customers by providing helpful information, answering questions, and responding to complaints. You are the front line of support for our clients and customers and you will help us in ensuring that customers are satisfied with our products, services, and features. **Working...


  • Coventry, United Kingdom 3M Resourcing Ltd Full time

    **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Provide a high level of customer service to current and potential customers. - Answer inbound calls, both enquiries and order processing. - Ensure any complaint received is processed and resolved as quickly as possible. - Create and update customer records using company...


  • Coventry, United Kingdom DCG Logistics Full time

    DCG Logistics UK LTD are an international freight forwarder with depots in Coventry, Chelmsford, Witham, and Dartford. With the expansion of our business, we are seeking a dynamic and motivated Entry-Level Customer Service Representative to join our team. This role offers an excellent opportunity for recent graduates to gain valuable experience in the...


  • Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Coventry is looking for motivated individuals to fill Customer Service Representative roles. As a valued member of our team, you'll engage with customers, participate in operational tasks, and collaborate with colleagues to drive success.Key Responsibilities:Deliver exceptional customer service and support.Contribute to all aspects of...


  • Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive...


  • Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive...


  • Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer...


  • Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityJoin our team at SPAR Bannerbrook, CoventryMin 16 Hours P/W - possibly more hours when the store needsVarious shifts available including evenings & weekendsWe are seeking a Customer Service Representative to join our team at SPAR Bannerbrook, Coventry. As a Customer Service Representative, you will play a vital role...


  • Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Coventry, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information about our products and services, and resolving customer issues efficiently.Key...


  • Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Coventry, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Coventry, Coventry, United Kingdom People Squad Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at People Squad. As a German Language Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Your excellent communication skills and ability to multitask will enable you to effectively...