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Receptionist / Office Administrator (Weighbridge

1 month ago

Basildon, United Kingdom ESD Solutions Limited Full time

To enable the smooth operation of the weighbridge facility and general running of the operations office.

**Main Duties and Responsibilities**
- First point of contact for site visitors ensuring correct site procedures and Health and Safety is followed
- Check incoming loads ensuring compliance with site licence and permitted waste types
- Accurately record weights metal and waste, completing appropriate documentation and collect driver’s signatures etc.
- Process delivery notes and tickets accurately and efficiently
- Report any anomalies/errors to the weighbridge system to the appropriate people immediately
- Ensure weighbridge customers are aware of site rules and distribute information and guidance accordingly
- Maintain relationships and deal with queries from customers and site visitors
- Collating and filing documents / paperwork populated from weighbridge
- Dealing with skip related customer quotations, enquiries and complaints
- Dealing with vehicle related customer quotations, enquiries and complaints
- Answering phones general

**Key Skills**
- Strong knowledge and awareness of customer base and the types of material / jobs that they produce waste from
- Communication
- Customer Service
- Attention to detail
- Working in a fast paced environment
- Time Management
- Active Listening
- Teamwork

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Basildon: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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