Urology Faster Diagnosis Standard Navigator

1 week ago


Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

Our Faster Diagnosis Standard (FDS) Team are expanding and seeking to recruit a Band 4 Urology Navigator Assistant into our busy FDS team, to work alongside both our clinical and non-clinical teams, to provide the highest possible standards to our patients and within our administrative services. The individual should be a highly efficient and organised individual, who is punctual, able to work to deadlines and able to multi task within a very busy office environment. Previous experience is desirable.

To work alongside and support the Urology FDS Navigator to manage a full and comprehensive administrative service for the FDS Urology Nurse, Urology consultants and the urology teams. To act as the first point of contact, for service users. To monitor the 28 day pathway and ensure that the patient is tracked and supported through this, escalating to the nursing and consultant when appropriate. Coordinate and allocate work within the admin team to ensure the effective and efficient operation of the administrative function.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
- Manage Urology FDS diary and provide administrative support, meeting on a regular 1:1 basis.
- Maintain an overview of the consultants’/Nurse' timetable to ensure full utilisation of clinic capacity according to the medical teams’ availability. Escalate risk issues to Senior Management Team.
- To ensure that all electronic/paper filing is carried out by the team on a regular basis, ensuring these are tidy with all correspondence filed appropriately by the team.
- Manage new referrals and printing/distributing to the Team.
- Manage follow up pending lists.
- Reviewing (Past) clinic arrivals/outcomes ensuring all actions have been completed on PAS
- Regularly reviewing/booking and validating from FDS Nurse clinic lists
- Tracking and chasing of results/diagnostics/patient updates
- Review future clinics to ensure utilised, highlighting any unutilised/capacity issues
- Support typing and booking of appointments
- Supporting and deputising for the Urology FDS Navigator when there is leave/sickness
- Supporting both the Care Group Support Manager/s and Support Specialty Coordinators as required



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