Projects Coordinator

2 weeks ago


Bristol, United Kingdom Alterian Full time

Job Title: Projects Coordinator

Job Category: Administrative / Support

Department/Group: Professional Services

Reporting to: Dave Bartlett (Head of Professional Services)

Location: Bristol, UK

Travel Required: None

Position Type: Part Time (24-32 hours per week)

**Job Description**:
Alterian is seeking a part-time experienced Project Coordinator to join our Professional Services team.

The Professional Services team delivers implementation services, expert services, technical advice and best practice on the deployment and execution of our software to both Partners and direct clients. The Project Coordinator will be responsible for a variety of tasks, supporting both project and Account Management activities.

This role would be well suited to a professional looking for a flexible part-time role.

What a Project Coordinator does:
Project Support
- Manages new requests for services and assists with resource planning.
- Manages the timesheet system including ensuring time is entered on time and correctly.
- Manages the monthly commercial processes.
- Creates monthly Management reports.
- Owning PS policies and auditing for compliance (ISO 27001)
- Tracking Account and Partner services utilization against budget
- Coordinating internal projects (light Project Management)
- Project Audits

Account Management Support
- Assists the UK Account Management team with renewal processes.
- Preparing quotes and proposals and updating the RFI/RFP library
- Coordinates ad hoc activities such as client meeting preparation and coordination, tracking follow up activities and actions.
- Updating account management activities within CRM (Salesforce).
- Account Audits

**Requirements**:

- You will have 3-5 years’ experience working in a Professional Services, Account Management or Commercial Operations team ideally within software industry.
- The ability to define and solve problems in an independent and proactive way
- Project management skills would be also beneficial, but not essential.
- Most importantly, you are a team player, you are open-minded and have a positive approach to challenges
- Must have the right to live and work in the UK.


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