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Customer Service Representative
3 months ago
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. If you have excellent communication skills, a friendly demeanor, and enjoy helping others, we would love to hear from you.
**Responsibilities**:
- Answer incoming customer calls and respond to inquiries in a professional and timely manner
- Provide accurate information about products and services
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions or upsell additional products or services
- Collaborate with other team members to ensure efficient handling of customer inquiries
**Qualifications**:
- Strong phone etiquette and active listening skills'
- Ability to analyze customer needs and provide appropriate solutions
- Ability to effectively communicate with customers from diverse backgrounds
Join our team as a Customer Service Representative and contribute to our commitment to providing exceptional service to our valued customers.
**Salary**: From £23,671.92 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 03/04/2024