Provider Support Officer

2 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 20-05-24 until 12-08-24 with a possible extension.

**Job Purpose**

This role will primarily focus on delivering the social care service responsibilities for supplier relationship management and performance monitoring of providers delivering social care and support to residents of the borough.

The role will have an emphasis on ECM monitoring, contract compliance, quality and plans by utilising information from contract monitoring.

**Responsibilities**

To deliver social care responsibilities within these key tasks, working in conjunction with Procurement Team colleagues as required:
Implement a risk based contract management system for either a service area or a portfolio of contracts/service level agreements, ensuring contract compliance, quality and value for money

To produce monitoring, review and annual reports as required to support contract management arrangements eg preparation and analysis of all Homecare contract data for provider meetings Complete post contract administration eg recording of contracts, raising PO's and ensure efficient administration of post contract matters

Co-ordinate and deliver the annual engagement plan for agreed list of providers

Act as key point of contact for all provider engagement from Social Care perspective

Co-ordinate and provide administrative support to all provider monitoring meetings including collation and analysis of data & service area feedback to be discussed with provider

To facilitate and support consultations and partnership working with care providers and to work jointly with NHS and voluntary sector partners to promote integrated approaches to the delivery of care and support services

To be responsible for the develop and maintenance of any approved provider lists eg Direct Payment Support Services

To assist with the preparation and implementation of commissioning strategies to support ongoing transformation of services available to support residents of the borough

To be responsible for the preparation and analysis of information in relation to social care market areas as necessary, including review of external good practice and case studies

To assist with the development of self directed support arrangements and development of contractual and purchasing arrangements which offer greater choice and flexibility to service users

Support the ongoing development programme of the councils online marketplace and directory enabling individuals to meet their care needs as independently as possible.

RQ1260826-04-24

Pay: £17.57 per hour

Work Location: In person

Reference ID: RQ1260826-04-24



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