People Advisor
5 days ago
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
We are looking for a People (HR) Advisor to join our newly created Shared Services team. This role will support Gamma by providing high quality and responsive second line (Tier 2) people support to employees, team leaders and managers, while supporting Senior People Business Partners in delivering the People strategy and managing employment relations cases.
**What will you do?**
- Be the main point of contact when issues get escalated from Tier 1 (transactional team).
- Management of Employment Relations cases (incl. grievances, performance management, redundancies, disciplinaries, probations, dismissals etc.).
- Absence management, incl. sickness absence, OH referrals, family friendly leave, voluntary leave, sabbaticals, GIP etc and address any issues identified.
- Action all recommendations from OH referrals in conjunction with line managers.
- Provide reliable and trusted employment law advice. Provide coaching to managers on handling all types of ER cases.
- Performance management - champion high-performance culture across Gamma. Coach, influence, up-skill and encourage senior managers to provide clear direction, and line managers to provide continuous goal clarity, feedback and development.
- Ensure that line managers understand all people policies and that these are implemented consistently through the business. Create new policies and administering all existing people policies. Review and update Staff Handbook.
- Escalate, where appropriate, any complex issues which require intervention by senior people team colleagues.
- Develop and deliver training sessions to managers on people policies and procedures, in conjunction with the People Business Partner.
- Work closely with Tier 1 during the HRIS implementation: assist to redesign processes, test and assist to deliver training for line managers on new HRIS functionalities.
- Assist with people projects and company initiatives such as Mental Health Week, Diversity and Inclusion initiatives, etc.
- Embed Gamma’s values into the organisational culture.
**What you can bring**:
- First-hand exposure of HR principles and initiatives in a commercially oriented business
- Understanding the dynamics of a People (HR) Services team, its priorities, and challenges
- Proven experience and comprehensive track record of managing employee relations cases, including grievances, disciplinaries and redundancies
- Proven track record of providing expert ER advice and ER case management within an ER advice line environment
- Up to date knowledge of employment law and best practice
- Experience of developing, implementing and supporting directorate wide People related initiatives including Employee Engagement, Diversity and Inclusion etc.
- Established experience of coaching and developing managers and Senior Managers
- Proven ability to deal with change and ambiguity in a fast-paced environment
- High level of communication and engagement skills
This is a great opportunity to join a collaborative team, work with a growing and transforming business. We are working in a hybrid model with 3 days a week in our fabulous offices at Liverpool Street.
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