Pallet Network Depot Support

3 weeks ago

Wakefield, United Kingdom Menzies Distribution Full time

Pallet Network Depot Support

The Details:

- Monday to Friday Shift Pattern
- Salary - £25k Per Annum
- Monthly Pay
- Parking Onsite

Key Duties and Accountabilities (Will include but not be limited to)
- Main Point of contact for customer and depot delivery queries
- Ensure customer queries and issues are dealt with in a timely and professional manner.
- Dealing with customer orders ensuring quantity accuracy, delivery timelines communication to depot staff
- Maintain and expand a pro-active relationship with existing customers and suppliers
- Dealing with customer & supplier enquiries and complaints, from Investigation through to closure and where this is not possible escalating the issue to the necessary Manager.
- Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
- Enter accurate data on to all internal/External systems and reports
- Maintain data security and integrity in line with Business needs.
- Creation of customer KPI reports
- Telephone and administrative support for Customer Services where required
- Maintain a safe working environment that complies with all aspects of the company’s H&S Policy

Key Experience and Qualifications:

- Good communication skills are essential with the ability to express empathy with customers
- Excellent written and verbal skills are essential.
- Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
- Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
- Familiar with Microsoft Word, Excel and Powerpoint.

Technical skills and behavioural competencies
- Good spoken and written communication skills
- Strong analytical and numeracy skills
- Good level of financial understanding
- Confident individual with the ability to think quickly on your feet and confidently make decisions and can challenge when the need arises and at the appropriate level.
- Good organisational and time management skills
- Good ‘people skills’ for working with a range of colleagues and customers.
- A professional manner
- Develop a level of trust and support with all colleagues to ensure conflict situations do not arise

Additional Benefits:

- Pension Scheme
- Cycle2Work scheme
- Employee Assistance Program
- SPIRIT Awards - Peer to Peer recognition

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

We look forward to hearing from you.

  • Depot Manager

    5 days ago

    Wakefield, United Kingdom ST Selection Full time

    Company: Leading supplier rental equipment for the construction industry (£100m+)Location: WakefieldJob Title: Depot ManagerSalary: £45k - £48k + bonus + car (Hybrid BMW 3 series)Our client, a national provider and leading supplier of specialist Power Generation equipment. They continue to develop their brand and continue to expand across the UK. They are...

  • Depot Manager

    5 days ago

    Wakefield, United Kingdom ST Selection Full time

    Company: Leading supplier rental equipment for the construction industry (£100m+)Location: WakefieldJob Title: Depot ManagerSalary: £45k - £48k + bonus + car (Hybrid BMW 3 series)Our client, a national provider and leading supplier of specialist Power Generation equipment. They continue to develop their brand and continue to expand across the UK. They are...

  • Depot Manager

    2 days ago

    Wakefield, United Kingdom ST Selection Full time

    Company: Leading supplier rental equipment for the construction industry (£100m+) Location: Wakefield Job Title: Depot Manager Salary: £45k - £48k + bonus + car (Hybrid BMW 3 series) Our client, a national provider and leading supplier of specialist Power Generation equipment. They continue to develop their brand and continue to expand across the UK. They...

  • Palletizer Operator

    2 days ago

    Wakefield, United Kingdom Ball Corporation Full time

    . **Do you want to work for a world-leading manufacturer who strives to build a better future through sustainability and innovation? Are you looking for a new challenge in a stable, fast-growing sector?** **Join us, and build your career by helping us build the future.** We are a global leader in sustainable products with more than 21,000 team members...

  • Depot Manager

    1 day ago

    Wakefield, West Yorkshire, United Kingdom ST Selection Full time

    Company: Leading supplier rental equipment for the construction industry (£100m+) Location: Wakefield Job Title: Depot Manager Salary: £45k - £48k + bonus + car (Hybrid BMW 3 series)Our client, a national provider and leading supplier of specialist Power Generation equipment. They continue to develop their brand and continue to expand across the UK....

  • Depot Manager

    5 days ago

    Wakefield, West Yorkshire, United Kingdom ST Selection Full time

    Company: Leading supplier rental equipment for the construction industry (£100m+) Location: Wakefield Job Title: Depot Manager Salary: £45k - £48k + bonus + car (Hybrid BMW 3 series) Our client, a national provider and leading supplier of specialist Power Generation equipment. They continue to develop their brand and continue to expand across the UK. They...

  • HGV Class 2 Day Driver

    4 weeks ago

    Wakefield, United Kingdom Freeway Recruitment Full time

    Leeds based haulier with a Wakefield depot are looking for a fit and active driver to do multi drop around Yorkshire. Monday to Friday 0600 starts using a pump truck to deliver pallets to a high street chain store 5 to 10 drops a day. Customer skills and good paperwork are key. At least one year on road required with no more than 3 points. £14.50 and hour/...

  • Hgv 1 Driver

    3 weeks ago

    Wakefield, United Kingdom The Staffing Network Ltd Full time

    The Staffing Network are looking for reliable and experienced Class 1 drivers to start work at their clients in Wakefield. The clients specialise in various haulage such as refrigerated goods, pallets, gym stock and others operating on the 24hr clock 365 days a year. There is a variety of shifts suiting every need, we require drivers for days, afters and...

  • Transport Planning Administrator

    1 month ago

    Wakefield, United Kingdom Menzies Distribution Full time

    Transport Planning Administrator - Nights Menzies Distribution are looking for an experienced Transport Planning Administrator to join our team at our Central Planning Centre in Normanton, Wakefield. The purpose of this role is to support and assist in the smooth and efficient running of the night operation within the planning Centre. Reporting to the...

  • Transport Support Officer

    4 weeks ago

    Wakefield, United Kingdom Wakefield Council Full time

    An exciting opportunity has arisen to join the Passenger Transport Team as a Transport Support Officer. This key role involves commissioning a variety of transport, working within a small friendly front line team. We are looking for someone who can work on their own initiative and also as part of the team. Working to tight deadlines, dealing with...

  • Head of Network Operations NOC

    2 days ago

    Wakefield, United Kingdom Nasstar Full time

    WE’RE RECRUITING! As one of the UK’s fastest growing MSP's, we’re on the lookout for a Head of Network Operations (NOC) Location: Wakefield  Salary: Competitive base + Benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation...

  • Head of Network Operations

    3 weeks ago

    Wakefield, United Kingdom Nasstar Full time

    WE’RE RECRUITING!As one of the UK’s fastest growing MSP's, we’re on the lookout for a Head of Network Operations (NOC)Location: Wakefield Salary: Competitive base + BenefitsJob Type: Permanent About NasstarAt Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and...

  • Plant Fitter

    1 month ago

    Wakefield, United Kingdom Driver Hire Wakefield Full time

    **Plant Fitter**: **Wakefield - WF10** Our client is looking to recruit an experienced Plant Fitter to join their team in Wakefield. Founded in 1967, our client is a dynamic and professional family-run business employing almost 500 people across an ever-expanding Depot network. **Job Role**: - Ensuring machines are serviced in time to ensure hire...

  • 1st Line Network Engineer-Wakefield

    4 weeks ago

    Wakefield, United Kingdom Nasstar Full time

    WE’RE RECRUITING!1st Line Network Engineer x 4Location: Wakefield (Hybrid after initial training period)Salary: Competitive Base + BenefitsJob Type: Permanent, Full-timeShifts: 40 hours between 07:00 - 19:00 GMT with 1 Sat every 6 weeks or so.Looking for a change of pace?Want to join a team that helps and supports one another?As a Service Desk Engineer...

  • Warehouse Operative

    1 month ago

    Wakefield, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are looking for Warehouse Operatives for our client based in Tingley. THIS IS BREWERY WORK WORKING WITH ALCOHOL PRODUCTS AND CANDIDATES WILL ONLY BE SUCCESSFUL IF THEY PASS AN ALCOHOL & SUBSTANCE MISUSE TEST COMPLETED ON THE FIRST DAY. The role will include but not be limited to; scanning, picking, pallet wrapping as well as assisting...

  • Parcels Ops Support Supervisor

    1 day ago

    Wakefield, United Kingdom Menzies Distribution Ltd Full time

    Menzies Distribution are looking for a Parcels Operation Team leader based out our Wakefield (J41) depot. The main purpose of the role will be to support the Management team to organise and manage the sortation, loading and dispatch of parcels ensuring safety,efficiency and cost-effectiveness aligned to KPIs, Service Pledge and Company guidelines. Monday to...

  • Goods In Coordinator

    4 weeks ago

    Wakefield, United Kingdom Sewtec Full time

    Purpose of the RoleTo efficiently process all goods in and out procedures by supporting the stores and build teams. The role will include working as part of a team and on your own using your own initiative across multiple disciplines/departments.Key Responsibilities * Ensuring all incoming purchase orders are processed accurately and efficiently to the...

  • Level 2 NOC Network Team Leader

    3 days ago

    Wakefield, United Kingdom Nasstar Full time

    WE’RE RECRUITING!As one of the UK’s fastest growing MSPs, we’re on the lookout for a Level 2 NOC Network Team LeaderLocation: WakefieldSalary: Competitive base + BenefitsJob Type: Permanent About NasstarAt Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and...

  • Independent Sexual Violence Advisor- Disability

    1 month ago

    Wakefield, United Kingdom Victim Support Full time

    Victim Support is looking for a Disability Independent Sexual Violence Advisor based in our Wakefield office, with frequent travel across West Yorkshire working 37.5 hours per week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work...

  • Schedules Optimisation Lead

    1 day ago

    Wakefield, United Kingdom Arriva Full time

    We are on the look out for a Scheduling Optimisation Manager to join our successful and dedicated team. This is a full time, permenant opportunity and can be based at either Wakefield or Stockton. **What can Arriva offer you?** - £36,000 per annum - Full-Time Permanent Employment, felxibility to be based at Wakefield or Stockton - Arriva Workplace...