Receptionist Porter Security

5 months ago

Glasgow, United Kingdom StEnoch Hotel Full time

We are currently recruiting for full time permanent Hostel receptionist/porters for a homeless hotel in Glasgow.

Main duties and responsibilities:

- To maintain a visible presence in and around the hotel.
- To provide professional, secure and friendly front of house access control service and reception service.
- To be the first point of call when dealing with emergencies, e.g. fire, medical, police, etc. and to manage such emergencies appropriately including liaising with the police and other agencies to ensure the safety of the premises.
- Maintaining manual and computerised records and monitoring CCTV systems.
- Answering telephone calls, transferring callers, and taking messages as required.
- Ensuring the property is clean and tidy and carrying out inspections to the communal parts of the building
- To take responsibility for completing all requirements within the timeframe as directed by management.
- To ensure that all required checklists, in particular health and safety ones, are completed for all duties.
- To take responsibility for continuous improvement in service delivery and working practices.
- To undertake any additional tasks and/or duties as deemed necessary in order to meet the requirements of funders, partner agencies or any other such organisations.
- To undertake any such additional duties that are reasonably commensurate with the level of this post.
- To undertake/attend all training as deemed appropriate by your line manager and/or meetings as required by the job role.

Essential requirements
- Must have good speaking and written English communications.
- Good attitude and willing to learn
- Flexible availability
- Disclosure Scotland (Can be applied for later)

This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to consider changes and developments in service requirements. Any changes will be discussed fully with the jobholder.

**Salary**: £10.70-£10.72 per hour

Schedule:

- 12 hour shift
- Night shift
- Day shift

Work Location: In person

**Salary**: From £10.72 per hour

Expected hours: 30 - 48 per week

Schedule:

- Day shift
- Night shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Glasgow (required)

Work Location: In person

Reference ID: Reception porter security

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