Sales Administrator

3 weeks ago


Durham, United Kingdom CameraMatics Full time

About CameraMatics: Digital, IoT and AI technologies are fundamentally transforming how businesses across all industries operate and deliver value to their customers—and those who operate vehicle fleets and mobile workforces have in many ways been leading the way. That’s why in 2016 we founded CameraMatics. The Internet of things, for us, is an opportunity to speed up, deepen and enrich the critical collaboration between often remote and mobile teams. It should empower people. Our vehicle operations cloud platform is defined by the needs of the mobile workers, fleet managers, and others that use it to digitize and automate manual processes and deliver on the transformational promise of these cutting-edge technologies.

**Job Summary**

CameraMatics are looking for a commercially savvy sales administrator who will be an integral part of the Commercial team and will be the conduit between the sales team and the operations/finance team.

You’ll be working directly with some of our largest customers to ensure they receive industry-leading after-sales support, from their solution investments into CameraMatics.

**Responsibilities And Duties**
- Manage all post-sales activity for CameraMatics customers through progressive adoption activities, order processing, and project management.
- Maintain a deep understanding of the CameraMatics product portfolio and speak with customers about the relevant features/functionality for their specific business needs to be able to direct them to the correct department.
- Check all details on new Sales Orders
- Request vehicle and site location details from the customer
- Review and manage all sales information and quality in Sales Force
- Review and challenge progress on the Open Orders report
- Ensure information is obtained for customers with specific requirements e.g. Fraikin
- Large deals - there is an element of project management on larger deals to ensure we're tracking and invoicing correct vehicle types, quantities, prices, amendments, etc.
- Inputting Sales Orders into SAP
- Processing repeat hardware orders for existing cus
- Develop strong relationships with Sales, Customer Success, BDM’s & Operations to ensure alignment and partnerships to support sales thru services selling.
- Be able to communicate technical issues in business or technical terms to the relevant departments.

**Qualifications & Skills**
- 4 years in similar role
- Strong knowledge in MS word and process understanding
- Strong commercial understanding and experience in dealing with customers
- Strong communication skills and technical aptitude
- Familiarity with Salesforce, CSM/CRM tools
- Self-motivated team player who has fresh ideas
- A real go-getter who takes the initiative to get things done
- Enjoys working closely with customers to deliver value and outstanding experience
- Self-motivated with the ability to own and drive initiatives to completion

SAP experience would be an advantage but not essential


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