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Sales Administrator

4 months ago

Durham, United Kingdom CEDOR Joinery Manufacturing Full time

**Job Overview**

You will support the Sales and Estimating teams with administrative tasks to ensure the smooth running of our sales process and exceptional customer service at all times.

You will work closely with Sales and Estimating internally and current and potential customers externally.

**Duties and Responsibilities**
- Log projects onto sales database and generate enquiries for projects from contractors
- Maintain regular contact with contractors to obtain up to date information on projects
- Enter project details onto the Quotation Tracking System (QTS)
- Create electronic quote files
- Conduct market research, using tools like Barbour ABI, for additional bidder and job details
- Contact tenderers to clarify information
- Update competitor database
- Support sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets, etc
- Compile account and competitor analysis
- Produce regular reports including but not limited to:
**Person Specification**

You will be a highly motivated, driven individual who puts our customer at the centre of everything you do. You will contribute to the growth and success of our business through your skills and experience and you will have:

- Previous experience working in a similar sales administration/customer service role
- Excellent communication skills
- Outstanding customer service skills
- Exceptional attention to detail and accuracy
- Strong organisational skills with the ability to multitask and prioritise
- The ability to work in a fast paced, and sometimes pressured, environment
- The ability to work independently and as part of a wider team

**Job Types**: Full-time, Permanent

**Salary**: £21,675.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Durham, DH1 1ST: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please confirm your current salary and benefits package

Work Location: In person