First Line Manager

2 weeks ago

Basingstoke, United Kingdom Movianto Full time

**First Line Manager - Back Shift** Contract: Full time, Permanent
Location: Basingstoke
Salary £ 27k to 32k

**Role overview**
The Distribution Centre Supervisor is responsible for the daily operational requirements of the depot by leading and motivating all teammates to ensure that agreed KPI's and service level agreements are met at all times. A main focus of your role will be compliance,ensuring standard operating procedures are adhered to and health & safety and transport legislation.

**Quality**:

- Full, thorough and independent day to day management of Depot
- Creates a “best in class” environment across all disciplines
- Responsible for Health and Safety of the team, ensuring safe working practices are adhered to at all times e.g. accidents, investigations, risk assessments and daily checks.
- Efficiently manage and raise all purchase orders (POs)
- Ensures compliance in regards to transport legislation for the transport operation, operating within the legislative requirements of DVSA and O-Licence
- Drives job standardisation to ensure adherence to KPIs, legislation & minimise deviations to the Standard Operating Procedures

**Client Centric**:

- Maintenance of systems including Verilocation, TMS, Tachomaster and Fleet Check
- Ability to present and explain comprehensive and robust information in a timely fashion when required, daily, weekly and monthly
- Action computerised vehicle scheduling to ensure optimum effectiveness and completion of customer requirements and service level
- Ensure that vehicles required for service are presented when scheduled or requestedLiaise with other Depots or departments within the Company network to ensure operations are satisfactorily completed and also promoting good working relationships to maximiseperformance.
- Deal with customers in a professional and courteous manner.
- Creates an environment where the Customer comes first

**Integrity**
- Maintenance of systems including Verilocation, TMS, Tachomaster and Fleet Check
- Ability to present and explain comprehensive and robust information in a timely fashion when required, daily, weekly and monthly
- Effectively manage all HR related activities e.g. holidays, sickness absence, investigations and disciplinaries with an aim to finding suitable resolutions within the scope of the Company’s policies and procedures.
- The requirement to be on an ‘on call’ rota
- Leads by example with strong modelling behaviours in line with Walden group values
- Undertakes any other reasonable duties/request as requested by the Distribution Centre Manager or Regional Network Manager.

**Joy**:

- Creates an environment where communication is a two way thing, where people are listened to and feel Movianto is a great place to work
- Ongoing teammate management, engagement and development; appraisals, objective setting, regular reviews, identifying training needs, coaching and developing teammates where appropriate.
- Communicate effectively at all levels.
- Creates an environment where staff are honest, open, feel equal and valued. Ensures a consistent and fair approach through adherence to all HR policies and procedures
- Is accountable for day to day management of staff, setting objectives, regular reviews and identifying training needs and arranging relevant training

**Innovation**:

- Monitoring KPI data, identifying trends with a view to improving efficiencies and achieving continuous improvement targets
- Super user for all IT systems e.g. Epods and scanners, ensuring usage is within KPI and all problems are reported to relevant parties
- Ensures that all Teammate Time Cards are updated through Kronos (time and attendance system)

**Required Experience**:

- Must be a UK Driving Licence Holder
- Working knowledge of relevant health and safety legislation relevant to the workplace
- Articulate, numerate and computer literate including the use of Microsoft packages and transport operational system
- CPC or an advanced knowledge of transport legislation
- Demonstrable leadership and man-management experience and skills
- Proven logistics background
- Experience of running multi temperature vehicles
- Experienced approach to prioritisation of daily tasks and keeping a cool head under pressure
- Experience in medical/pharmaceutical environment - desirable

**Skills & Education**:

- CPC - National and International (desirable)
- Self-management skills as well as leadership of others
- High standard of communication skills, both verbally and written. Ability to communicate, accurately, diplomatically and convincingly, at all levels both internally and externally
- Computer literate with intermediate level MS Word, Excel and Power Point as well as warehouse and transport management systems
- Continuous Improvement Skills - e.g. Six sigma and Lean - desirable

All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.

NB: Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition.

Movianto is an equal opportunities employer.

REF-201 871

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