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Service Desk Analyst

3 months ago


Basingstoke, United Kingdom Reed Full time

Service Desk - 1st/2nd Line Support

Rate: £150-£170 per day (Umbrella Company or PAYE Only)

Duration:6 months initial (high chance of extension or potential permanent option longer term)

Location: Basingstoke (predominantly home working but will need to come into Basingstoke when required)

This is an exciting opportunity for someone looking for develop their career in Network/Telephony or Service Desk type in environment. Full training will be provided on the companies software/products.

Key Skill
- Service Desk/Support Background
- Ticket/Case Management
- Supporting clients with products and advising accordingly
- Training Users where needed
- Evaluating current products

1st/2nd Line Support/First Line Support/Second Line Support/2nd Line Support/Helpdesk