Customer Service Executive
7 months ago
_‘Recruiting for your future success’_
**Customer Service Executive**
**Up to £35k plus bonus | **Mon-Fri 7:30-4:30 | Colchester (office based) | Order processing / customer service / converting quotes to orders | Confident communicator / ability to spot a sales opportunity and convert / problem solver / customer focussed
Our Client is a leading business who specialise in manufacturing and distributing towed equipment and parts to the plant hire, construction and utility industries. They are currently recruiting for a **Customer Services Executive **to work as an internal liaison between sales, operations and purchasing to ensure a smooth transaction whilst offering best in class customer service.
**Duties (include but are not limited to)**
- Contribute towards hitting company revenue and profit numbers, measured daily
- Process orders quickly and accurately, managing customer expectations
- Processing returns and courier issues efficiently, communicating with Internal Account Managers
- Updating customers on back order due dates on a daily basis
- Ensure we provide customer excellence at all times enhancing the company NPS
- Answer incoming calls as required
**Person Specification**
- Dynamic, organised and multi tasker
- Proven admin experience - telephone based
- Active listening
- Familiarity with CRM systems and practices
- Building effective working relationships with internal and external customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to influence
- Strong attention to detail
- Skilled in negotiation
- Experience of working with technical or complex information
LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.
PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.
If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
**Job Types**: Full-time, Permanent
**Salary**: Up to £35,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Customer Service Executive
2 weeks ago
Colchester, United Kingdom i2i Recruitment Consultancy Full time**Customer Service Executive** **Colchester** **£19,525 + monthly bonus!** My client is recruiting for a Customer Service Executive who is determined to go the extra mile and be rewarded for their hard work. No experience required as full training will be given but previous Customer Service experience is an advantage. You will need to have a good...
-
Customer Service Executive
2 weeks ago
Colchester, United Kingdom i2i Recruitment Consultancy Full time**Customer Service Executive** **£19,525 + realistic monthly bonus taking earnings to £24,000 over the year** **Colchester** **My client is a hugely successful, multi award winning organisation and we are delighted to be supporting them in their search for multiple customer service advisors. We are seeking energetic individuals to join their exciting...
-
Customer Service Executive
7 months ago
Colchester, United Kingdom Lighthouse Personnel Ltd Full time_‘Recruiting for your future success’_ **Customer Service Executive** **Up to £35k plus bonus **| Mon-Fri 7:30-4:30 | Colchester (office based) | Order processing / customer service / converting quotes to orders | Confident communicator / ability to spot a sales opportunity and convert / problem solver / customer focussed Our Client manufacture...
-
Apprentice Customer Service Executive
2 weeks ago
Colchester, United Kingdom Inntel Ltd Full time**What will the apprentice be doing?** - Manage complaints on behalf of clients and Inntel Client Relationship Managers regarding all supplier/Inntel complaints and feedback issues. - Investigating and documenting to ISO standard to ensure all complaints resolved in a timely and customer satisfactory standard. - Administration of Inntel booking errors that...
-
Customer Service Executive
7 months ago
Colchester, United Kingdom Arnold Clark Full timeWe’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Colchester Click & Collect branch and help customers get excited about our products. We offer our Click & Collect Product Geniuses: - £24,000 + performance-related bonus of up to £6,720 per annum - Click and Collect, Colchester - 33 days annual...
-
Customer Service Executive
7 months ago
Colchester, United Kingdom Arnold Clark Full time**Salary**: £24,500 plus commission and benefits **Type of work**: Permanent **Location**: Colchester About the role We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Colchester Click & Collect branch and help customers get excited about our products. **We offer our Click & Collect Product...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom Shell Service Station Full timeWe are looking for a new team member in our Shell Petrol Station. The applicant must be reliable and flexible, since weekly working hours may vary. Must be able to travel by car since the location is not serviced by busses at the required times. **Responsibilities**: Dealing with customer's enquires, working on the till, cash handling, restocking shelfs,...
-
Customer Service Advisor
7 months ago
Colchester, United Kingdom Shell Service Station Full timeWe are looking for a new team member in our Shell Petrol Station. The applicant must be reliable and flexible, since weekly working hours may vary. Must be able to travel by car since the location is not serviced by busses at the required times. **Responsibilities**: Dealing with customer's enquires, working on the till, cash handling, restocking shelfs,...
-
Customer Relations Executive
7 months ago
Colchester, United Kingdom Arc Legal Group Full time**Customer Relations Executive** **Colchester** Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case...
-
Customer Experience Executive
7 days ago
Colchester, United Kingdom Greenmill Supply Co. Ltd Full time**Customer Experience Executive** **Immediate start available** **About the role** Greenmill is one of the UK’s leading wholesalers of Air Conditioning and Ventilation Install products. Our aim is to provide world-class service by committing to our mission of supplying products **In Stock | On Site | On Time**. We want everyone at Greenmill to succeed,...
-
Customer Relations Executive
9 months ago
Colchester, United Kingdom AmTrust International Full timeArc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. Are you a customer service pro with a...
-
Customer Relations Executive
9 months ago
Colchester, United Kingdom Arc Legal Group Full timeJob Advert Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. Are you a customer...
-
Customer Relations Executive
7 months ago
Colchester, United Kingdom Arc Legal Group Full timeArc Legal Group, an AmTrust International business, is a specialist provider of ancillary insurance products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb products and market knowledge with digital innovation at the heart of our business. We...
-
Insurance Account Services Executive
7 days ago
Colchester, Essex, United Kingdom The Recruiter Ltd Full timeJob Title: Insurance Account Services Executive">We are seeking an experienced Insurance Account Services Executive to join our team at The Recruiter Ltd.">As an Insurance Account Services Executive, you will be responsible for providing exceptional customer service to our commercial insurance clients, ensuring that their policies are accurately represented...
-
Customer Service Representative
4 months ago
Colchester, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Colchester. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...
-
Customer Experience Executive
7 months ago
Colchester, United Kingdom Care UK Full timeAre you a passionate about customer satisfaction and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking an enthusiastic Customer Experience Executive to join our vibrant and dedicated team. At Care UK, we are committed to providing...
-
Customer Experience Executive
7 months ago
Colchester, United Kingdom Greenmill Supply Co. Ltd Full time**Job Role**: Customer Experience Executive **Location**: Our amazing new office in Colchester, Essex (CO7 7QR) **Salary**:£27,000 per annum + company bonus **Position**: Permanent, full time. Mon-Fri (NO WEEKENDS!) **About Greenmill**: Greenmill is one of the UK’s leading wholesalers of Air Conditioning and Ventilation Install materials. Our aim is...
-
Client Service Executive
7 days ago
Colchester, United Kingdom Employment Specialists Ltd Full timeEmployment Specialists Ltd is seeking a skilled Client Service Executive to join their team. In this role, you will be responsible for delivering exceptional customer service to a large book of business, focusing on retention and growth.With premiums ranging up to £100k, this is an exciting opportunity to work with a diverse range of clients. You will have...
-
Customer Service Administrator
7 days ago
Colchester, United Kingdom Prime Appointments Full timeA client of ours in the Colchester area are recruiting a Customer Service Administrator to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.30pm and paying up to £22,000 per annum depending on experience. **Your key duties in this Customer Service Administrator role will include but are not limited to**: -...
-
Catering Butcher Sales and Customer Service
2 weeks ago
Colchester, United Kingdom The Rare Breed Meat Company Full timeWe are looking for a Sales & Customer Service Executive to join our small, friendly team, working with some of the best restaurants in London and East Anglia. **The Role** Experience of the meat industry would be advantageous but not essential. However, experience within the hospitality industry is key, therefore, if you’ve been involved with selling...