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Customer Experience Executive

3 months ago

Colchester, United Kingdom Greenmill Supply Co. Ltd Full time

**Customer Experience Executive**

**Immediate start available**

**About the role**

Greenmill is one of the UK’s leading wholesalers of Air Conditioning and Ventilation Install products. Our aim is to provide world-class service by committing to our mission of supplying products **In Stock | On Site | On Time**.

We want everyone at Greenmill to succeed, and that’s why we will provide you with a 6-week training program to equip you with the many skills involved in the role. As a family run business, we believe our team culture is the secret to our year-on-year growth, and we support talent development in any way we can.

**What will you be doing**:
**Essential Skills**:

- Minimum 1-year experience in a fast-paced office environment
- High level of accuracy
- Positive attitude and a continuous improvement mindset
- Basic computer skills
- Happy to be part of a team, self-motivated
- A good communicator and relationship-builder with colleagues and customers

**Nice to have**:

- Experience working against KPI’s
- Experience in a sale driven environment

**Similar job titles include **Sales Administrator, Sales Administration, Sales Support, Sales Support Administrator, Customer Service Representative, Customer Support Representative, Customer Service Executive

**Benefits**:

- 25 days annual leave (including Bank Holidays), (rising with service to a maximum of 28 days).
- Employee Assistance Programme
- Opportunity to accumulate time back through pro-rata early morning starts
- Company-wide quarterly bonus scheme
- Dress down Friday's
- Internal recognition scheme with staff prizes to be won
- In the process of re-locating to a brand new, modern office later this year (location remains in Colchester)
- Bespoke training plans (We take development seriously)
- Employee pension scheme

We are proud of the culture here at Greenmill and believe the right person can thrive in an environment that staff have recently described in a survey as friendly, passionate, hard-working, and fun (to name a few)

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person