Customer Contract Coordinator
21 hours ago
Interaction Recruitment are working with this Peterborough based business to recruit for a Customer Contract Coordinator on a temp to perm contract
The role is to plan and co-ordinate the daily workload for a team of regional engineers, ensuring all client calls are completed within the allotted time frame.
The Role:
- Assign customer calls to the most appropriate engineer available to achieve the customers agreed requirements.
Allocate or order parts using our clients or courier systems to ensure calls can be attended and resolved
Accurately post engineer updates capturing all the information required
Effectively liaise with customers and ensure system is updated accurately and in a timely manner
Provide a courteous and professional response to all calls when receiving and logging updates from internal and external stakeholders
The Person:
- Excellent customer service and customer handling skills.
Excellent communication and telephone skills
Good working knowledge of Microsoft Windows and MS Office products, (e.g.: MS Word and Excel).
Strong time management, multi-tasking and prioritisation skills.
Ability to work effectively in a team environment.
Strong attention to detail in updating call details
Assertive, methodical, confident, positive and professional manner.
Strong administration and organisational skills.
Flexible, co-operative attitude to work and change.
Good problem solving skills.
Experienced PC user with good keyboard skills.
What's on Offer:
- Based in the office in Peterborough
- Working hours are Mon - Fri 9am - 5.30pm
- Salary is £11 per hour, £16.50 per hour for overtime
-
Customer Support Coordinator Game Feed
7 months ago
Peterborough, United Kingdom AB Agri Full time**The Role & Key Responsibilities**: **Job Title**:Customer Support Coordinator **Location**:Peterborough / Hybrid / UK **Contract**:18-month Contract Our game feed division are seeking a Customer Support Coordinator for an 18-month fixed term contract starting in June 24. The focus of this role is to coordinate game feed orders and organising the stock...
-
Customer Support Coordinator Game Feed
7 months ago
Peterborough, United Kingdom AB Agri Full time**Location**:Peterborough / Hybrid / UK **Contract**:18-month Contract Our game feed division are seeking a Customer Support Coordinator for an 18-month fixed term contract starting in June 24. The focus of this role is to coordinate game feed orders and organising the stock between the stores and becoming the link between the customer and...
-
Contract Support Coordinator
4 days ago
Peterborough, United Kingdom Interaction Recruitment Full timeInteraction Recruitment are proud to be partnering with a family run business based in Peterborough. My client is actively seeking a pro-active and motivated Contract Support Co-ordinator to join their fast-paced facilities team on a full-time permanent basis. **LOCATION: PETERBOROUGH** **SALARY: £25,000 - £30,000** **HOURS: MONDAY TO FRIDAY 8:00AM -...
-
Customer Service Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeExciting Customer-Facing RoleWe are seeking a highly skilled Customer Service Coordinator to join our team in Cambridge. As a key member of the front of house area, you will provide exceptional service to clients, tenants, and colleagues.Key Responsibilities:Welcome and sign in visitors, providing directions as needed.Answer all calls and emails promptly and...
-
Customer Service Coordinator
7 months ago
Peterborough, United Kingdom DHL Full time**Pay Rate**:£ 23,000 to £ 24,000 **Contract Type**:Permanent (Full-Time) **Shift patterns**:M - F - 09:00-17:00 **Location**:Peterborough, PE2 6XE DHL, an award-winning leading supply chain business is seeking a Customer Service to play a vital role coordinating our daily warehouse and distribution requirements. **WHAT DOES THE ROLE ENTAIL?** As part...
-
Commercial HVAC Contracts Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom The ONE Group Ltd Full timeAbout the RoleWe are looking for an experienced Commercial HVAC Contracts Coordinator to join our team in Peterborough. The successful candidate will be responsible for supporting the HVAC department in planning, coordinating, and delivering HVAC projects.This role involves working closely with the M&E and Interiors teams, providing cost estimates, and...
-
Customer Experience Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom The New Homes Group Full timeJob Title: Customer Experience CoordinatorLocation: Office Based in Peterborough, UK.Target: Minimum of 12 Months experience in telephone-based customer service or sales environment.Rewards:Estimated Salary: £20,500Monthly commission of approximately £500 subject to individual performanceIncremental increases in line with role progression. OTE...
-
Contract Optimization Coordinator
1 day ago
Peterborough, Peterborough, United Kingdom Finning Canada Full timeAbout Our TeamWe are looking for a highly skilled Contracts Asset Manager to join our team and drive financial performance improvement of Customer Value Agreements (CVAs).Job DescriptionThe successful candidate will be responsible for improving the financial performance of CVAs through effective asset management, with a strong emphasis on availability and...
-
Coordinator
7 months ago
Peterborough, United Kingdom nes Full timeNelson Permanent Placements are representing an established compliance safety company who maintain, service & repair properties within the social housing & local authority sectors across the UK. Due to growth within the business our client is looking for an Operations Coordinator to join their team based in Peterborough. **Key responsibilities**: -...
-
Customer Service Coordinator
7 days ago
Peterborough, United Kingdom Anne Corder Recruitment Full timeWe are looking for a Customer Service Coordinator, to join our Peterborough based client, working in a really busy customer support team. It is hybrid working 2 days in the office and 3 from home. Hours of work: 8:45-17:00 Monday-Thursday, 08:45-16:45 Fridays. In addition, working 1 in 4 Saturdays and 1 in 4 Sundays - It will only be for 2-3 hrs per day....
-
Customer Service Improvement Coordinator
6 days ago
Peterborough, United Kingdom Global Technology Solutions Ltd Full timewe have a great opportunity for a service excellence /customer service improvement coordinator to join a blue chip organisation located in Peterborough the hours on the role are 9-5:30 Monday to Friday Responsibilities will include but not be limited to: *Service Excellence Projects - carry out project work to drive Services wide improvements using voice of...
-
Completion Coordinator
5 days ago
Peterborough, United Kingdom Russell Taylor Group Ltd Full time**Completion Coordinator** **Temp role (4 months)** **Hitchin, Peterborough or Marks Tey** **£14/hour** Day to day - Ø Provide proactive completion process support to the operational teams Ø Review gaps and missing key documents. Ø Chase teams for missing documents and upload where required Ø Register, track and distribute for approval all...
-
Customer Service Coordinator
6 days ago
Peterborough, United Kingdom First Recruitment Group Full time**Customer service Coordinator** **Key responsibilities**: - Assess customer risks and opportunities for each project; evaluate the overall community impact and suggest mitigation measures - Use customer insight to provide proactive and value-added advice to colleagues in the delivery of excellent customer service - Develop and deliver multi-channel...
-
Customer Service Coordinator
5 days ago
Peterborough, United Kingdom Interaction Recruitment Full time**Looking for a part time role that includes remote working??** **If yes, carry on reading** Interaction Recruitment are recruiting for a Customer Service Coordinator to join our client who is based in Peterborough £11-£12 PER HOUR Mon, Weds, Thurs and Fri - 10 -2 (flexible on hours though) **Must have**: own PC and full Microsoft...
-
Customer Services
4 days ago
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeCustomer Services/ Field Services Coordinator office based not remote. Monday - Friday 9am-5.30 with a requirement to work overtime at a weekend on a rota basis that will be remote. the role is on a 3-6 month temporary role, there is the potential of extension and potential permanent opportunities A fantastic opportunity has arisen for a Customer Services /...
-
Customer Service Coordinator
1 week ago
Peterborough, United Kingdom Lanesra Technical Recruitment Ltd Full timePosition**:Customer Service Coordinator** Location**:Cambridgeshire with hybrid working** Salary**:£25,000 (DOE), Plus Excellent Benefits Package** **The Role**: Our client is a large engineering company who are working within a joint venture who are delivering Anglian Water's capital investment programme valued at £1.4bn over the next five years. This...
-
Transport Coordinator
3 weeks ago
Peterborough, United Kingdom 3sixty Resourcing Ltd Full timeTransport Coordinator Full Time, Permanent Peterborough Up to £28,000 (DOE) In a nutshell… Our client is a leader in logistic solutions across the UK. Their products are delivered all over the UK to the retail and food manufacturing industry, typically delivering in excess of 15,000 pallets of food and packaging per week.Our client has continued to...
-
Customer Service Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom ACTIVATE GROUP LIMITED Full timeJoin ACTIVATE GROUP LIMITED as a Customer Service Coordinator - Insurance in Peterborough and contribute to the success story of this fast-growing company.In this role, you will handle customer inquiries and resolve issues related to insurance claims. You will need to possess strong communication skills, attention to detail, and the ability to work in a team...
-
Spare Parts Coordinator
7 days ago
Peterborough, United Kingdom Probe Technical Recruitment Full time**SPARE PARTS COORDIANTOR** This is an excellent opportunity for an experienced Spare Parts Coordinator, to work with a leading manufacturing of advanced process technology company, who have a rich, well-established background. They have sites here in the UK and overseas The company's strength lies in its process expertise, engineering excellence and the...
-
Neighbourhood Coordinator
7 months ago
Peterborough, United Kingdom The Hyde Group Full time**Peterborough** **Salary: Up to £24,500** Hyde is looking to recruit two Neighbourhood Coordinators. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...