Customer Service

4 days ago


Cardiff, United Kingdom Huntress Full time

A Multinational Energy Company based in Cardiff is seeking Customer Service Advisor to join their team on a contract basis for 5 months initially.

What is the Role?
- Gas Technical provides support to Business Energy by ensuring the billing system is operating accurately, updating service provider and networks systems, meter and service upgrades, AMR, in addition to managing Xoserve gas volume discrepancies.
- You'll liaise with internal and external stakeholders, network and meter operators and our energy consultants to deliver a first-class service for our customers.
- It is essential you have an eye for detail as you'll be responsible for analysing data sets, updating the billing system and informing the business of any changes affecting billing.
- You may be required to produce detailed analysis on actions taken to support the business in any cost recovery necessary.
- You will be able to work on your own initiative, be inquisitive, decisive and able to see tasks through to completion.
- Ideally you will have a background within utilities, though training can be provided, your communication and decision-making skills will be second to none.

What do I need?
- To be successful in this role you will need to have either previous experience in a similar role or analytical role: customer services experience, interpersonal and communication skills, and the ability to lead, inspire and develop your team.
- You will need be commercially and competitor aware, have strong analytical skills, a methodical approach, good organisation skills, high professional standards and accuracy ensuring all work is completed to the highest standards and meet compliance.
- A good knowledge of Microsoft Office packages, Word and Excel are required, and you will be expected to demonstrate a flexible approach in the workplace.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


  • Customer Advisor

    3 weeks ago


    Cardiff, United Kingdom Blue Arrow Customer Success Hub Full time

    Position: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...

  • Customer Service

    2 days ago


    Cardiff, United Kingdom Quinn Consulting Full time

    **Customer Services - Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Advisor (face-to-face) to join our team based in Cardiff. **About our Customer Service Advisor opening**: As our Customer Service Officer, you will play a key role in the way we deliver our customer...

  • Customer Service

    1 month ago


    Cardiff, United Kingdom CV-Library Full time

    Customer Service Advisor - Cardiff Salary: £12.00 - £13.00 per hour | Hours: Monday to Friday, 08:40 - 17:00 We're looking for an enthusiastic and driven Customer Service Advisor to join our dynamic team in Cardiff! If you're passionate about delivering exceptional service and thrive in a fast-paced environment, this role is perfect for...

  • Customer Service

    4 weeks ago


    Cardiff, United Kingdom Search Full time

    Customer Service Advisor - CardiffSalary: £12.00 - £13.00 per hour | Hours: Monday to Friday, 08:40 - 17:00 We're looking for an enthusiastic and drivenCustomer Service Advisor to join our dynamic team in Cardiff! If you're passionate about delivering exceptional service and thrive in a fast-paced environment, this role is perfect for you. Key...

  • Customer Service

    3 weeks ago


    Cardiff, United Kingdom Search Full time

    Job Opportunity: Temporary Customer Service Representative (Hybrid)Location: CardiffDuration: 3 MonthsSchedule: Monday - Friday, between 9 AM - 6 PM (35 hours per week)Pay Rate: £13.68 per hourAre you a friendly, customer-focused individual looking for a temporary role in Cardiff?We have an exciting opportunity for a Customer Service Representative to join...

  • Customer Service

    1 month ago


    Cardiff, United Kingdom CV-Library Full time

    Job Opportunity: Temporary Customer Service Representative (Hybrid) Location: Cardiff Duration: 3 Months Schedule: Monday - Friday, between 9 AM - 6 PM (35 hours per week) Pay Rate: £13.68 per hour Are you a friendly, customer-focused individual looking for a temporary role in Cardiff? We have an exciting opportunity for a Customer Service...

  • Customer Service

    1 month ago


    Cardiff, United Kingdom Search Full time

    Job Opportunity: Temporary Customer Service Representative (Hybrid) Location: Cardiff Duration: 3 Months Schedule: Monday - Friday, between 9 AM - 6 PM (35 hours per week) Pay Rate: £13.68 per hour Are you a friendly, customer-focused individual looking for a temporary role in Cardiff?We have an exciting opportunity for a Customer Service Representative to...

  • Customer Service

    2 weeks ago


    Cardiff, United Kingdom Search Full time

    Customer Service Advisor - Join a Leading Motor Insurance CompanySalary: £13.68 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PMAre you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent...

  • Customer Service

    1 month ago


    Cardiff, United Kingdom CV-Library Full time

    Customer Service Advisor - Join a Leading Motor Insurance Company Salary: £13.68 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values...

  • Customer Service

    6 days ago


    Cardiff, United Kingdom Colorfoto Full time

    Continued success has made a position available in our customer service team. Colorfoto is a major company in the school photography sector. We have our own photographic laboratory and design studio in central Cardiff and have served the education sector in Wales and the West of England for 30 years. You will be responsible for updating and maintaining the...

  • Customer Service

    4 hours ago


    Cardiff, United Kingdom Colorfoto Full time

    Continued success has made a position available in our customer service team. Colorfoto is a major company in the school photography sector. We have our own photographic laboratory and design studio in central Cardiff and have served the education sector in Wales and the West of England for 30 years. You will be responsible for updating and maintaining the...


  • Cardiff, United Kingdom HireHub Full time

    **Customer Service Assistant** **Full Time** **Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff. **About our Customer Service Assistant opening**: As our Customer Service Assistant, you will play a key role in the...


  • Cardiff, United Kingdom Brite Recruitment Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **Up to £21,500** **HYBRID** We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a Customer Service Administrator, you will be...


  • Cardiff, United Kingdom Brite Recruitment Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **£20,080 + Bonus** **CARDIFF / HYBRID** We have a great opportunity for an enthusiastic individual to work as a **Customer Service Administrator** on a full-time, permanent basis. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector. As a **Customer Service Administrator**,...


  • Cardiff, United Kingdom Brite Recruitment Full time

    **CUSTOMER SERVICE ADVISOR** **£20,080 + Bonus** **CARDIFF / HYBRID** We have a great opportunity for an enthusiastic individual to work as a **Customer Service Advisor** on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a **Customer Service Advisor**, you will be...


  • Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **Customer Service Advisor**Yolk Recruitment are working closely with a leading financial services company based in Cardiff, to find a friendly and driven Customer Service Advisor to join their support team. They understand that every business is different, and they take pride in being flexible for their clients. customers and staff. **What you’ll be...


  • Cardiff, United Kingdom Three Arches Services Ltd Full time

    **About us** Three Arches Services Ltd is a small business in Cardiff. We are a professional garage with outstanding values and customer care. Our work environment includes: - Modern office setting Overview: We are seeking a dynamic Customer Service Representative to join our team. With exceptional communication skills and a passion for providing...


  • Cardiff, United Kingdom Eakin Healthcare Group Full time

    **ABOUT THE ROLE** This role is to provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. Reporting to the Care Centre Manager, this role is to ensure all customers orders are processed...


  • Cardiff, United Kingdom X2recruit Full time

    X2 Recruit are looking for a Customer Service Representative for our Client in Cardiff. We currently have an opportunity for an enthusiastic individual to join our team as a Customer Service Representative within the Wales Interpretation and Translation Service (WITS) based at County Hall, Atlantic Wharf, Cardiff. The 24/7 Contact Centre provides a customer...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    **Customer Service Advisor** Yolk Recruitment is proud to partner with a new revolutionary bank in Cardiff that is reshaping the industry and allowing for great growth opportunities for Customer Service specialists. In this role you will be working alongside a dedicated and passionate small team providing customer-focused service to guide customers on their...