Branch Administrator

4 weeks ago

South Ockendon, United Kingdom Altrad Generation Full time

**Company Overview**

We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary work solution for our customers, whatever, the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.

**Job Summary**

To process the hire and/or sales transactions in a manner that meets the requirement of the customer and of the branch.

**Responsibilities and duties**

To acquire thorough working knowledge of all Company products that are available for hire and sale. You’ll be expected to keep your working knowledge up to date, particularly when new products arrive.

Prepare hire and sale quotations ad hoc. Follow up all quotations and endeavour to secure business for the Company.

To arrange effective transport to provide a smooth running of collecting/ delivering materials.

Operate all communications equipment speedily and effectively and that all relevant manual or online documentation required is accurately raised at the correct time.

To prompt current and potential customers to use the full range of company products and services.

Complete hire contracts, delivery/collection notes.

You are responsible for ensuring that the Company’s procedure for bad debts and credit control are implemented and the agreed policy is effectively carried out.

Have a due regard to Health & Safety and maintain responsibility around your working environment, other employees, customers and members of the public.

**Qualifications and skills**
- Previous customer experience
- Confident telephone skills
- Proficient in Microsoft Software i.e. Excel, Outlook
- Excellent verbal and written skills
- Must have a minimum of 1 years relevant administrative experience, gained in the construction industry, or similar, or a customer service environment
- Process driven
- Ability to work in a complex and fast-paced environment
- Team player
- Hands on approach

**In Return, we offer**:

- Competitive pay rate
- 24/7 access to an Employee Assistance Programme
- Bonus Scheme
- Health cash plan
- Excellent contributory company pension scheme
- Long service award
- Free on-site parking
- Employee referral scheme
- Free life insurance
- Annual leave

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

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