Receptionist

2 months ago


South Ockendon, United Kingdom Primary Care Careers Full time

**About the Role**:
We are a busy surgery in South Ockendon with a branch surgery in West Horndon looking for a Receptionist to join our friendly team.

As the first point of contact for patients you will be required to deal with queries, answering patients calls, booking appointments and carrying out daily administrative tasks.

As we operate from two sites, you may be required to work from either site. Applicants must be fully flexible with working hours between 8am to 6:30pm Monday to Friday.

Job responsibilities
- Maintaining and monitoring the practice appointment system
- Using the appointment system to make appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Deal with incoming and outgoing correspondence
- Contacting and responding to requests from patients, team members and external agencies
- Read code data on SystmOne
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients records as necessary
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested

Ideally you will have experience of working as a Receptionist in general practice and knowledge of SystmOne, but full training will be given.

**About Us**: We are a rapidly expanding Dispensing practice with 8,000 patients over both surgeries and you will be required to work within a busy team, in a fast paced environment.

**Disclosure and Barring Service Check


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