Technology Services Governance and Support Lead

4 months ago

Birmingham, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 347245**Salary**:

- £32,603 - £34,862**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- DVSA - Strategy Planning and Performance**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Oldham, Bristol, Newcastle, Nottingham or SwanseaAbout the job

**Job summary**:
In this role you will have the space and scope to excel in coordinating governance, reporting and communication activities for the Head of Technology Services, and to cultivate and nurture meaningful connections with team members across Technology Services. The role sits in the Delivery and Service Management Team but supports the management team across the whole of DVSA’s Technology Services Team.

In the team you can take ownership of your work, while importantly being empowered to deliver. There are several functions that make up the team: Delivery Management, Service Delivery Management, Transition and Change, Process Improvement, and Business Relationship Management. The team currently consists of twenty members and is steadily expanding, yet it successfully preserves a close-knit team culture. Together, we emphasise a broader outlook to provide mutual team support rather than becoming siloed on “what’s mine”. You will find yourself in an open and welcoming team.

**There’s never been a better time to join the DVSA.**

Our **Digital-first vision** is supported by a clear strategy which allows our staff to develop and grow.

Click to find out more the award-winning services we work on and what’s on offer for you, helping drive your career forward.

**Job description**:
Here is a summary of the key responsibilities of the role. Please see the job description for further details.
- Governance such as risk management, tracking team deliverables and actions, and organising team meetings.
- Reporting such as freedom of information requests and parliamentary questions.
- Assisting with team recruitment, onboarding, and coordinating training.
- Leading and acting as a role model for team members and colleagues in line with Civil Service values.

**Additional info**

This role can be based in Birmingham, Bristol, Newcastle, Nottingham, Oldham or Swansea where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum 60% on a DVSA site or on official business giving you greater flexibility about where and when you work.

**Person specification**:
Here is a summary of the kind of person who would thrive in the role. Please see the job description for details of the essential criteria for the role.
- We are looking for an organised and proactive individual, able to coordinate people and information to meet deadlines and provide a quality service across the team.
- You will need to have strong communication and interpersonal skills and enjoy working with people and building relationships.
- You will be able to lead on tasks, prioritise and deal with changing priorities, and make the most of available resources.
- You will have a good working knowledge of the Microsoft Office 365 suite of programmes, and be able to pick up new tools and champion them within the team.
- You will have strong writing skills, with the ability to tailor content to an intended audience, for example to produce presentations for the whole team, or freedom of information request responses.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

**About Us**

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

- Make roads safer
- Improve services for our customers
- Make road transport greener and healthier
- Harness the potential of technology and data
- Grow and level up the economy

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Seeing the Big Picture
- Communicating and Influencing
- Managing a Quality Service

**Benefits**:

- An environment with flexible working options where we encourag

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