Consultant Writer

6 months ago

London, United Kingdom First Rail Full time

**Who are we?**

First Rail Consultancy provides specialist services across the public transport sector, particularly in the rail industry. We work closely with other FirstGroup plc businesses including operators Avanti West Coast, Great Western Railway, South Western Railway, Hull Trains, all-electric train operator Lumo and advising DfT on the future operation of HS2. We also provide consultancy services for First Bus, London Trams and external clients. We deliver a wide range of services to meet our clients' needs including business development, branding, data analysis, engineering, project management, editorial work, and training. We also engage in commercial activity for FirstGroup plc to expand our business, both nationally and internationally. This work encompasses everything from contract bids and business planning to developing software services and new rail routes. We have assembled an experienced team with expertise in a range of disciplines. Just as importantly, we take great pride in being friendly, inclusive and supportive. We support all employees in their personal and professional development through training, academic qualifications, and interesting, varied project work

First Rail Consultancy is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

**About the job**

The role sits within the First Rail Consultancy team which provides expertise and support to FirstGroup's rail division

**Your main responsibilities will be**:
**Drafting impactful and accessible documents**
- Managing the document writing process through the stages from initial concept to submitted version
- Developing written and graphical material - ensuring it is in accessible and plain English
- Filling emerging gaps to create seamless and meaningful copy
- Sourcing and managing graphics, including the presentation of data

**Liaising with our Train Operating Companies**
- Engaging with operating company teams to understand their objectives, priorities, opportunities and constraints
- Participating in reviews, addressing feedback, and actioning any writing outcomes

**You'll need to have**:

- Capacity to draft quickly and from scratch with the ability to synthesise significant amounts of information
- Expert listener with excellent written and verbal communication skills
- Capability to structure documents and lead storyboarding processes
- Knowledge of working within a controlled project or programme environment
- High degree of competence in MS Office tools such as MS Word and MS PowerPoint, for example skills in building document templates and being able to act as the first point of contact for technical issues with the above tool

**As a minimum, you will need to have**:

- Copywriting in business and/or technical environments
- Producing complex documents as part of a large team
- Taking information from technical specialists and presenting it in accessible plain English
- Developing strategies and plans for operational teams to deliver
- Working to demanding and sometimes changing project milestones
- Consulting or rail bid experience is desirable but by no means essential

**The Reward**
- Minimum of 10% contribution to your Pension (5% employer and 5% employee)
- 25 days holiday plus national bank holidays
- Travel offers for Bus and Rail**:

- Payroll Giving - donate directly from your pay to a charity of your choice
- Shopping discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
- All employee Share Schemes*
- Buy as You Earn share scheme*
- Employee Assistance Helpline - free, confidential employee support service provided by an independent provider
- Hybrid working/part time working considered
- _After 6 months employment_

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

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