Collection Advisor
2 weeks ago
Blue Arrow is recruiting for a Collection Advisor role in Cardiff and Reading.
Collections Advisor x3
JOB LOCATION
SECURITY CLEARANCE LEVEL REQUIRED BPSS
LENGTH OF CONTRACT 6 months with extension likely
HOURS 37 hours per week (Monday to Friday)
PAY RATE £12.90 per hour PAYE
INTERVIEW PROCESS Telephone / Teams with manager
ESSENTIAL QUALIFICATIONS Collections experience, Telephone experience (inbound or outbound), Administration
Inbound and outbound calls, contacting customers who have fallen behind in their payments - collecting payments, looking at long term solutions, educating customers and setting up direct debits. They will have ownership of their own portfolio of customers - flexible on industry but must have collections experience (or a role closely aligned with collections)
Once fully trained, will be targeted to 6 calls per hour (mix of inbound and outbound)
Looking for people who are resilient and have excellent customer services skills - someone who has worked in a similar environment before and who can work on their own initiative.
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